At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible for providing services to customers relating to areas such as sales, sales promotions, billing inquiries, service requests, suggestions and complaints

岗位职责：

• 负责地方监管政策的解读及实施指导；
• 拟订并完善分公司消费者权益保护细则，协调各相关部门完善消费者权益保护工作机制；
• 部署开展分公司消费者金融知识宣传教育与内部培训工作；
• 组织开展对相关渠道、业务部门消保落实情况的监督、检查与评价工作，并督促整改；
• 应对当地消保监管检查。 开展监管年度消保评级工作，并根据评级中发现的问题，督促相关业务部门开展整改。
• 定期开展消保总结，并向消保工作小组进行汇报。
• 开展年度消保内部考评。
• 配合内审开展消保专项审计，督促整改发现的问题。
• 开展分公司层面日常消保审查工作。
• 其他主管交办的工作和项目。

任职要求：

• 大学本科及以上
• 熟知监管消保政策并具有2年金融消保工作经验以上，具有寿险行业经验者优先
• 出色的规划、沟通、协调和报告能力
• 富有团队协作精神，执行力强

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.