At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

HR Operations Team Lead

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Your Role: Own the Challenge

In this role, you will be responsible for executing day-to-day HR transactions for one or more assigned service lines or countries, while also managing complex and escalated cases. You will ensure a high-quality customer experience through the accurate, timely, and efficient delivery of HR services.

You will also contribute to maintaining globally defined HR Operations standards and ensuring that HR processes comply with local legal and regulatory requirements.

The work model for the role is: Hybrid

Global relocation/LTA support will not be considered for this position.

This role contributes to the Compensation & Performing HR Operations Services in the LATAM region.

Key Responsibilities:

• Execute and deliver HR services in compliance with established business processes, KPIs, and quality standards, ensuring accuracy, timeliness, and a customer-focused approach with end-to-end accountability.
• Serve as a subject matter expert for complex cases and projects, providing operational expertise and driving collaboration across multiple countries and functions.
• Identify gaps and improvement opportunities within existing processes, conduct Root Cause Analysis (RCA), and proactively recommend enhancements and simplification initiatives based on operational experience.
• Perform control and compliance activities independently, including four-eye checks, SOX controls, data privacy requirements, and country-specific legal and regulatory compliance tasks.
• Support compensation and performance-related processes, ensuring accurate execution and adherence to established timelines and policies.
• Maintain data accuracy and integrity across HR systems and reports.

Qualifications

• 2+ years of experience in HR functions, preferably within Compensation, Performance Management, Benefits, or HR Operations.
• Strong customer service orientation with a focus on process improvement, operational excellence, and continuous innovation.
• Experience working with data analysis and reporting tools, particularly Excel.
• Advanced English and Spanish language skills are required; Portuguese is considered an asset.
• Previous experience in an HR Shared Services environment within a global organization is preferred.
• Experience supporting annual compensation cycles, including salary review processes, incentive and bonus programs, and country-specific benefits administration, is highly desirable.
• Familiarity with Workday and SAP is considered an advantage.
• Strong analytical, organizational, and problem-solving skills, with attention to detail and the ability to manage multiple priorities.
• Bachelor's degree in Business Administration, Human Resources, or a related field.

We also offer our employees the following benefits:

• Performance Bonus
• Saving fund
• Paid parental leave
• Life insurance
• Retirement plan
• Health and dental insurance
• Wellbeing program
• Flex days
• Employee Assistance Program (PAE)
• Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.