POSITION SUMMARY: 

The Front Desk Clerk will assit our HR team in assisting with daily operational tasks. They will follow all Winter Park policies and procedures, all applicable laws (federal, state, and local), and all health and sanitation codes. 
 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. 
 

ESSENTIAL DUTIES : 

• General guest/employees by providing the best possible experience through exceptional attention to guest and employee service 

• Perform general HR duties as assigned (filing, keeping front office organized and clean) 

• Daily processing of employee paperwork via our current HRIS System in accordance with the standard operating procedures.  

• Print and re-print employee season passes 

• Timely filing of all employee documents and required I9 documents in designated files, both physically and electronically.   

• Daily data entry for new hires, rehires, status changes, additional job classifications.   

• Trouble-shoot and research questions to resolve problems on employee paperwork with employee and/or hiring manager. 

• Assist employees with perks and benefits. 

• Actively participate in all employee events organized by Human Resources including but not limited to employee dinners, employee engagement survey, and early ride days.  

• Exercise strict confidentiality with all information including but not limited to personnel information including wage data, medical information, and EEO information. 

• Other duties as assigned by the HR Manager 
   

REQUIRED QUALIFICATIONS:

• Excellent verbal and written communication skills, and office etiquette. 

• Must be able to multitask and prioritize in a busy office environment 

• Quick learner with computer software programs 

• Must demonstrate ability to quickly learn those applications not known 

• Team Oriented 

• Excellent customer service skills 

• Strong attention to detail 

• Strong organizational skills 

EDUCATION REQUIREMENTS:

Education: 

• High School diploma or equivalent required 

Experience: 

• 1-2 years of previous office/clerical experience preferred  

• 1 season of experience with Winter Park Resort a plus 

• Microsoft Office (Word, Excel, PowerPoint) and basic computer functionality required. 

PHYSICAL REQUIREMENTS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. 

WORKING CONDITIONS: 

• Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions. 

• Hazardous Materials/Noise: The noise level in the workplace is usually moderate. 
   

AN EQUAL OPPORTUNITY EMPLOYER:
Winter Park Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment.

Application Deadline: Recruiting timelines vary by position, however, all Winter Park Resort positions accept applications for a minimum of 3 business days from the posting date listed above. This position is open and still accepting applications.