Legends/ASM Global, the leader in privately managed public assembly facilities has an excellent and immediate opening for a Labor Relations & Learning Development Specialist at the Long Beach Convention & Entertainment Center and SAVOR (food and beverage) at the Aquarium of the Pacific.

Position Overview: The Labor Relations & Learning Development Specialist is responsible for managing employee relations, regulatory compliance, and performance management while driving the development and execution of employee learning programs. This role combines the strategic aspects of labor relations, such as policy enforcement and conflict resolution, with a strong focus on cultivating a culture of continuous learning and development. The ideal candidate will serve as a trusted advisor to leadership and employees, ensuring that employee relations are managed effectively and that development initiatives align with organizational goals.

Who We Are: A leader in the industry, dedicated to fostering a positive and inclusive workplace culture while delivering exceptional service to our clients. We strive to create a supportive environment that encourages growth, development, and success for all employees.

Compensation:

• $30 - $35 per hour, with variations based on experience, education, and certifications.

Key Responsibilities:

Employee Relations and Compliance:

• In conjunction with HRBP, serve as a trusted advisor, providing guidance to leadership and employees on interpreting company policies and procedures.
• Conduct investigations related to employee concerns, grievances, and conflict resolution in collaboration with HRBP.
• Ensure consistent enforcement of company policies across multiple states and regions, maintaining compliance with federal, state, and local labor laws.
• Manage employee relations issues with a focus on balancing business needs with legal compliance.

Regulatory Compliance and Audits:

• Maintain compliance with employment regulations, including wage and hour laws, safety, workers' compensation, and ADA accommodations.
• Lead audits for benefits, dependent eligibility, ACA filings, and other compliance-related areas.
• In conjunction with HRBP, oversee the leaves of absence process, ensuring timely and accurate handling of requests and accommodations. Finance departments must be notified of the change of status.

Employee Learning and Organizational Development:

• Using Litmos and other resources, design and implement employee learning programs to enhance knowledge and skills across the organization.
• In conjunction with HRBP, develop leadership training programs that support succession planning and leadership development initiatives.
• Collaborate with leadership to identify skill gaps and design targeted development plans for employees at all levels.
• Promote a culture of continuous learning by integrating development opportunities into daily operations and company values.
• Audit LITMOS and promote its learning amongst new and current team members.

Performance Management and Employee Development:

• Partner with managers to design and implement performance improvement plans (PIPs) for underperforming employees.
• Provide coaching and guidance to leadership on effective employee management and development techniques.
• Spearhead initiatives to build managerial capabilities and foster a high-performance culture.

Benefits Administration:

• The corporate team spearheads this, this role will oversee the administration of employee benefits for the local entities, including health insurance, 401(k), and HSA contributions.
• Lead new hire orientations and ensure benefits enrollment is completed accurately.
• Act as a liaison with external vendors and manage updates within the HRIS system.

System Optimization and Reporting:

• Generate HR analytics and reports on workforce trends, compliance, compensation, and employee development.
• Optimize HRIS usage to streamline processes related to talent acquisition, performance management, and benefits administration.
• Provide training on HR systems and tools to both HR team members and managers.

Talent Acquisition and Retention:

• When necessary, collaborate with the talent acquisition team to support recruitment efforts and ensure a focus on both external hiring and internal promotion.
• Develop strategies to enhance employee engagement and retention, focusing on career development and growth opportunities.
• Contribute to building a strong pipeline for leadership succession.
• Assist in verifying system administration support to ensure accuracy before processing payroll, when needed.

Desired Outcomes:

• Standardized and scalable HR processes across multi-state operations.
• Increased employee satisfaction and reduced turnover through effective engagement and learning strategies.
• Continuous compliance with labor laws and regulations, minimizing legal risks.
• Enhanced leadership capabilities through targeted training and development programs.
• Optimized use of HRIS to improve operational efficiency in talent acquisition, benefits, and performance management.

Implementation Timeline:

• Month 1-2: Onboarding, review of current policies, HR systems training, and assessment of employee learning programs.
• Month 3-6: Conduct audits, initiate leadership development programs, standardize compliance practices, and develop employee learning plans.
• Month 6-12: Lead performance review cycles, improve benefits administration, launch retention and development initiatives, and evaluate organizational development programs.

Long-Term Vision: To establish the company as a best-in-class employer, fostering a culture of growth, inclusion, and operational excellence. Position HR as a strategic partner in driving business success and employee development while promoting a positive work environment.

What We Offer:

• Full-time position with M/D/V benefits, 401(k) matching, HSA contributions, and paid vacation, persona, & sick time.
• Great work-life balance with ample room for growth within an expanding organization.
• Close collaboration with leadership on HR strategy and talent development.
• Support from a People & Culture Business Partner (HRBP/HRM/HRD) and a team including a People Culture, Talent Acquisition Specialist (HRADMIN).

Qualifications:

• Bachelor’s Degree required; 5+ years of experience, with union experiences preferred.
• A strong ability to work independently and provide solutions to questions and needs with ease and confidence.
• Strong experience preferred in labor relations, employee relations, curriculum development, and loa and benefits administration.
• Expertise in designing and implementing learning and development programs.
• Proficiency with HRIS systems (Workday, ADP, ABI preferred).
• Experience with a high volume or hourly workforce preferred.
• Leadership experience, including coaching and developing managers, is preferred.
• HR Certifications (SHRM-CP, PHR) a plus.

Physical Demands and Work Environment:

• Ability to work effectively with a diverse group of people.
• Strong organizational skills.
• Regular lifting of office supplies up to 20 lbs, with extended periods of standing and walking.

Computer Skills

• Extensive knowledge of spreadsheets, and word processing software.

Other Skills and Abilities

• Must be able to main strict confidentiality and judgment regarding privileged information.
• Ability to work under above average pressure in meeting urgent deadlines.
• Ability to work long, irregular hours and weekends as dictated by event schedules and projects.
• Must be able to prioritize and complete work assignments on a timely basis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specific vision abilities required by this job include close vision for review of statistical and other financial records and information.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contract.