Job Title: Account Manager - Commercial Small Business

Department: Digital Marketplace

Location: Remote

About Acrisure

Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.

Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.

Job Summary:

The Digital Commercial Account Manager is responsible for managing and nurturing client relationships to ensure satisfaction, retention, and growth. This role involves consulting, handling renewal negotiations, and overseeing carrier selection. The Account Manager will also leverage technology and market insights to enhance service delivery, identify cross-selling opportunities, and support clients with their small business needs.

Responsibilities:

• Serve as the primary point of contact for existing and potential clients.

• Develop new business opportunities for existing clients and prospects, analyzing client needs, coverage forms and quotations.

• Initiates renewal process for existing clients.

• Identify and offer cross-sell opportunities.

• Work collaboratively with teammates to ensure exceptional client service.

• Conducts marketing, negotiates rates, reviews quotes and coverages for competitiveness and accuracy.

• Verifies policy and policy change information, facilitating corrections when necessary.

• Completes applications, submits applications to eligible and appropriate carriers; follows up to ensure timely receipt of quotations and policies.

• Orders and issues binders, certificates, policies, endorsements, and other related items; verifies their accuracy; forwards them to client with appropriate correspondence.

This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management*

Requirements:

• Current Insurance License in Property & Casualty for the state in which your agency office is located.

• Must be comfortable in an electronic environment with strong computer skills.

• Strong working knowledge of Word, PowerPoint, and Excel.

• Excellent people skills and ability to work well in a team environment.

• Excellent verbal and written communication skills.

• Strong organizational skills and attention to detail.                                       

Education/Experience:

• Minimum 2-year of commercial lines experience.

• Demonstrated success managing assigned customer book of business.

Acrisure is committed to making an impact in our communities by giving back, with millions committed to children’s health with Helen Devos Children’s Hospital and UPMC Children's Hospital of Pittsburgh.

For more, visit www.Acrisure.com  or learn more here.

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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.