The Instructional Designer serves as a course developer and is responsible for building and maintaining a role-based curriculum of: instructor-led, web-based, and eLearning courses that meet our customers’ training needs.  

The Instructional Designer serves as a course developer and is responsible for supporting the Senior Instructional Designer in building and maintaining a role-based curriculum of instructor-led, web-based, and eLearning courses tailored to meet our customers’ training needs.

This role involves all aspects of course development, including needs analysis, high-level design, detailed design, content development, beta testing, production finalization, and rollout. The Instructional Designer will work cross-functionally and interface with both internal teams and external clients.

Essential Duties and Responsibilities:

Leadership and Collaboration

Assist the Manager, Client Education, and the Instructional Design team in: 

• Developing and refining customer training processes and best practices.

• Supporting onboarding and continuous training of internal staff regarding training delivery procedures.

Training Content Development

• Gather training requirements for customers and sites across all studies.

• Coordinate the production and curation of raw content for use in eLearning, video-based, and instructor-led training.

• Collaborate closely with subject matter experts (SMEs), product teams, project managers, and cross-functional partners.

• Design curricula for product, project, and protocol-specific training deliverables.

Instructional Design Tasks

• Design and develop technical product training courses for external clients.

• Partner with SMEs to validate content accuracy and instructional relevance.

• Manage the lifecycle of training assets, including updates and archival.

• Work with product management and engineering teams to ensure new features are reflected in training content.

• Contribute to consistent processes for new product launches and updates.

Other Duties

• Perform additional tasks as assigned by management.

Required Qualifications and Skills

Education

• Bachelor’s degree preferred (Instructional Design, Education, Communications, or a related field).

• Instructional Design certifications are a plus.

Experience

• Minimum 2–3 years of hands-on experience designing and developing instructional content.

• Strong experience applying instructional design methodologies (ADDIE, SAM, etc.).

• Proven success in creating content for multiple delivery formats (e.g., instructor-led, virtual, eLearning, self-paced).

• Experience managing multiple projects simultaneously while meeting tight deadlines.

• Demonstrated cross-functional collaboration skills.

• Experience working in regulated industries or life sciences is a plus.

• Exposure to pharmaceutical industry training is a plus.

Technical Skills

Proficiency in: 

• Articulate Storyline 360 

• Adobe Captivate 

• Adobe Creative Suite: PowerPoint, InDesign, Illustrator

• Microsoft Word, Visio

• Learning Management Systems (LMS)

• Content Management Solutions (CMS)

• Familiarity with video creation tools and virtual platforms (e.g., Adobe Connect, Zoom).

• Ability to learn technical products quickly from documentation and pre-release versions.

Soft Skills

• Excellent verbal and written communication skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Comfortable giving and receiving feedback in a collaborative environment.

Preferred

• Experience designing global training programs.

• eLearning-related certifications.

• Knowledge of rapid training development processes and agile methodologies.

The duties and responsibilities listed in this job description represent the major responsibilities of the position.  Other duties and responsibilities may be assigned, as required. Clario reserves the right to amend or change this job description to meet the needs of Clario. 

This job description and any attachments do not constitute or represent a contract.

The Department Head has the discretion to hire personnel with a combination of experience and education, which may vary from the above listed qualifications.