Role Title: Salesforce CMT Delivery Lead

Location: United Kingdom: London / Manchester

Salary: Competitive salary and package dependent on experience

Career Level: Manager / Senior Manager

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge.

We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide for its inclusion in and diversity in business performance.

“Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO

About the Accenture Salesforce Business Group:

Accenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture, to turbo-charge our joint business, and deliver outstanding customer experiences for our clients. You will be part of an exciting environment – we have the energy and pace of a start-up, merged with the stability of a well-established Salesforce capability (Accenture has been delivering Salesforce-powered transformation for over 15 years).

The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet.  We do this by leveraging the best aspects of our deep knowledge of how to modernise organisations' selling, service and operational functions across all key industries.  With deep knowledge of the power of Salesforce’s multiple cloud offerings, we help clients transform their employee and customer experiences.  We believe that for organisations to be digital on the outside they must first optimise how they run their business with a clean digital core on which to conduct their operations. As a major global user of Salesforce ourselves we lead by example and are a great example of how we have modernised our sales, forecasting and commercial governance with Salesforce tools.

You will learn, grow and advance in an innovative culture that thrives on shared success and diverse ways of thinking. It is in that way that we believe that our customers will get the best results from their partnership with us.  If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be your role. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.  

As a Salesforce Delivery Lead, you will:

• Work as part of an integrated Accenture and client team, defining, architecting, designing, delivering and deploying leading Salesforce-based solutions to our Comms, Media and Hi-Tech industries clients

• Develop your leadership and consulting skills whilst delivering Salesforce at scale, to deliver measurable client value in some of the most dynamic and challenging environments

• Support pre-sales activities including shaping and presenting solutions, and defining delivery approach, plan, staffing and estimates

• Manage project stakeholders, resources, financials, risks and issues.

• Leading the development of offerings specific to the Comms, Media and Hi-Tech industry, in collaboration with Salesforce and ISV partners

• Develop further skills in Salesforce, solutions, delivery and sales management, through hands-on experience and training.

We are looking for experience in the following skills:

• Direct client-facing Salesforce consulting experience within Comms, Media and Hi-Tech industries.

• Proven hands-on experience managing scaled delivery of integrated Salesforce through multiple project lifecycles

• Exceptional communication, presentation, and interpersonal skills, with a focus on building and maintaining long-lasting client relationships

• Demonstrates leadership and management abilities, with a customer-oriented approach

• Ability to engage with clients at all levels in a business-centric, business outcome-oriented dialogue

• Proven experience in managing and fostering a team-oriented environment, with a passion for mentoring and developing Salesforce practitioners

Set yourself apart:

• Comms, Media and Hi-Tech industry-specific knowledge and experience leveraging Salesforce and ecosystem industry solutions

• Pre-sales solution planning experience (including solution shaping, delivery estimation and planning)

• Salesforce ecosystem knowledge, experience and network

• Evidence of bringing emerging solutions and innovations – such as GenAI – to deliver value for clients

• Evidence of working in an agile manner applying leading methods and techniques such as Design Thinking.

• Active Salesforce community participation and contributions.

What’s in it for you

At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package.

Closing Date for Applications 31/04/2025

Accenture reserves the right to close the role before this date should a suitable applicant be found.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement     

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.                                                          

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.