Operational Risk Monitoring Officer - Client Organization

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s .

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients.

You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

Team Overview

The Client organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential.

Role Overview

• Citi continues to enhance its business control and governance framework by building out Client Controls, this role in the Execution of Monitoring & Testing will focus on performing ongoing control monitoring and independent control testing.
• The Control Monitoring Officer is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.
• Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner.
• Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.
• The incumbent will be working closely with the business units and controls sub-teams, second line control teams across locations, Business Managers.

This is an exciting opportunity for a practically minded professional with a solid understanding of risk and controls and a keen interest to make a difference in a fast-paced environment. The role will is an excellent opportunity to learn the foundation of Client organization and provide an introduction to other attributes for growth within the organization.  

What you’ll do

• Plans, tests, and monitors key controls which have been identified for each product line and document results / reports on findings.
• Works with a geographically dispersed team of resources to perform control monitoring / testing.
• Ensures appropriate remedial actions are in place where deficiencies are identified; performs root cause analysis.
• Provides governance and oversight over Client controls.
• Identification of best practices of controls
• Identification and implementation of Business Control enhancements
• Additional duties as assigned.

What we’ll need from you

• Bachelor’s degree / University degree or equivalent experience
• Experience in internal operation audit role or equivalent experience with controls is a plus
• Proven experience in independently handling enhancement projects and interacting with teams across all lines of defense globally.
• Understanding of the Risk & Control disciplines, standards, and associated gold source systems (e.g. Citi Risk & Control, CitiRisk)
• Must be a self-starter, flexible, innovative, and adaptive.
• Proven ability to work in high-pressure, time-sensitive environment.
• Ability to work collaboratively and independently, ability to navigate a complex organization.
• A proactive and “no surprises” approach in communicating issues.
• Strong Excel & PowerPoint Presentation skills

What we can offer you

The role offers you to work in a challenging area of the financial industry with one of the world's leading companies with exposure to variety of products, processes and controls.

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: 

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus 
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program  
• Pension Plan 
• Paid Parental Leave 
• Special discounts for employees, family, and friends 
• Access to an array of learning and development resources 

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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