Company:

Mercer

Description:

Welcome to Brighter!

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Philippines, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and wellbeing.

At Mercer, we walk the talk:

• Voted #1 HR Consulting Company globally
• Recognized as Asset Consultant of the Year for 4 consecutive years by Asia Asset Management
• Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
• Great Package and Recognition Programs
• Energetic & flexible environment surrounded by supportive colleagues

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

The business:

Our passion is making a difference in people’s lives. For us, it’s not just a business — it’s a mission. Our more than 20,000 employees work every day to improve the health, wealth, and careers of more than 110 million people globally.

 We are now seeking bright and ambitious individual to strengthen the growth of business in the Philippines team as a Workforce Analyst.

Job Scope

• Analyzes actual production volume arrival and patterns
• Updates / creates reports necessary for forecasting and planning service delivery team capacity
• Reports all changes to adjust workforce game plan to meet operational business targets.
• Works with Workforce Manager in generating locked forecasts to support Service Delivery Team
• Monitors employee performance against work schedules and real-time productivity through reports
• Helps calculate resource projections to optimize staffing efficiencies by means of forecasting and scheduling
• Generates and analyzes daily, weekly, and monthly reports and provides data and recommendations to leaders by established deadlines.
•  Communicate actual performance & productivity of employee KPIs to operational leaders to promote the achievement of KPI targets.
• Consolidates staffing reports (i.e. vacation, sick time) and communicates with colleagues and management to ensure business needs are supported.

What you need to have:

• Atleast 2-years overall workforce management (WFM) related experience
• Required experience in either of the following skills: RTA (Real Time Adherence), Scheduling, Capacity Planning and Forecasting
• Mastery in MS Excel; reports automations (VBA and Macro) and template creation
• Good time management and adherence to timeline
• Highly motivated team player with good interpersonal skills

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.