At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

Dow has an exciting and challenging opportunity for a Senior IT Analyst – Industrial Labels, Auto ID, Digital Printing.

As a Senior Information Technology Analyst within the Information Systems Organization, you are expected to be a professional expertise is Industrial Labels, Prints, Auto-ID, and Digital Print technologies and be able to identify systems used in industrial and commercial applications to help in the successful delivery of implementation or to support Dow’s projects.

As part of these high-performing projects, you will be challenged with designing, developing, and supporting digital solutions to achieve customer satisfaction at the speed of business. You will work to apply your knowledge to assist senior team members on a diverse range of innovative, high-value projects with the opportunity to grow your career within ESS and Dow I/S. 

Responsibilities

• Designs, develops, and supports solutions and processes to meet business needs and requirements.
• Execute the technical deliverables (e.g., logical system design, detailed security design) on industrial labeling and Auto-ID solutions for the projects installing or upgrading applications.
• Work with Senior Solution Manager and Solution Manager and cross functional teams in the project planning process.
• Provide guidance and coaching for junior members on the team.
• Provide expert level support to the teams that provide run-the-business support for Integrated Supply Chain team.
• Participate in timely implementations of strategic solutions.
• Drive skill and knowledge transfer within the team.
• Responsibility for delivering solutions in an independent manner.
• Ability to lead overall project phases.
• There is no formal on-call coverage, but this role provides subject matter expertise that may be required 2x7 by the run-the-business teams.
• Limited off hours work to support upgrades and implementations as needed.

Qualifications

• Minimum bachelor’s degree required in Computer science or Information Technology or other relevant degree.
• Minimum 5 years relevant experience.
• Knowledge and experience with Integrated Supply Chain processes and technologies
• Experience in SAP EHS Product Safety such as Dangerous Goods, Global Label Management (GLM), or Safety Data Sheets.
• Proficiency in Windows Word processor Integration (WWI)- SAP’s tool for EHS document creation.
• General knowledge of product labeling and barcoding.
• Effective communication in both oral and written English.

Preferred Skills

• Awareness of printing technologies such as thermal transfer printers and laser printers.
• Awareness of logistics labelling requirements such as VDA4994 (GTL), Galia, AIAG.
• Auto-ID (Automatic Identification) Systems.
• Understanding of Auto-ID technologies like barcode, QR codes, RFID (Radio Frequency Identification).
• Awareness of best practices for data security in Auto-ID and RFID systems.

Additional notes

• Act as coach, mentor to team members.
• Ability to build and foster relationships to drive integration and cross-team decisions.
• Strong analytical and problem-solving skills.
• Ability to manage multiple initiatives and prioritize and manage workload.
• Ability to lead and resolve complex problem situations and technical issues.
• Ability to work effectively with onsite and offshore teams without compromising the existing service levels and customer satisfaction rate.
• Ability to learn new processes and tools quickly.
• This role is based in Airoli, India & requires candidate to travel to office regularly, as required.
• Relocation assistance is not available with this position.​  
• The ability to accommodate a flexible schedule aligned with international time zones is essential . 

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.