We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Summary
The Assistant Housekeeping & Maintenance Manager will be responsible for ensuring all relationships with our guests, sales, vendors, associates and board members are positive and professional at all times. This is a supporting role to the Housekeeping & Maintenance Manager and Housekeeping and Maintenance operations. This position ensures overall unit and common area cleanliness and maintenance standards are within the the Wyndham Vacation Ownership standard as outlined in the Quality Assurance Program. Oversees the daily operation of resort departments including Housekeeping and Maintenance. Work in a resort that has 100-249 keys.

Essential Job Functions
Responsibilities include, but are not limited to:
1. Responsible for daily operations of Housekeeping and Maintenance: Complete daily inspections of the units, , interior and exterior maintenance and common areas to ensure compliance of WVO Operating Procedures and Department Operating Procedures. Assist the Housekeeping & Maintenance Manager with hiring, coaching, and developing associates; Assist in completing weekly labor schedules, turn cost tracking and payroll completion; Assist in managing the laundry operation: linen inventory, purchasing and security; Ensure department safety compliance as outlined in WVO Loss Prevention Program and Local, State and Federal Jurisdictions. (40% time)
2. Maintain positive customer and associate relationships:
Support and implement resort management strategic initiatives and programs. Identify areas of process improvement and leverage best practices by working with appropriate departments and colleagues as necessary. Assist in managing third party contractors including but not limited to: Landscaping, Temporary Labor, Elevator Maintenance and Refurbishment. (35% time)
3. Manage and support all financial aspects of the Maintenance and Housekeeping department: Assist in the financial and operational aspects of the Interior Cleaning, Maintenance and Common Area Maintenance Programs; including budgeting, inventory, reporting and costs control. Assist in completing tool and supply inventory, purchasing and expense tracking. (10% time)
4. Build strong working vendor/contractor relationships and knowledge of HOA: Develop professional relationships with vendors and contractors for resort and capital projects. Explain project scope, request and receive bids for presentation to resort management and/or HOA. Understand governing statues and board meeting procedures. (5% time)
5. Performs other duties as needed (5% time)

Travel Requirements
Must be able to travel for short durations (1-2 days) to attend certification training (i.e. pool, HVAC). May also need to travel locally to vendor or supplier stores for parts and supplies; this is based on resort and specific needs. Travel time could range from 5%-30%

Minimum Requirements and Qualifications
a) Education
High School diploma or equivalent required
Three plus years related experience in mechanical fields such as HVAC, electrical, plumbing.

b) Training requirements
Certification in HVAC Electrical, Plumbing is preferred
CPO
CPR Certified
OSHA Certified
Valid Drivers License

c) Knowledge and skills
Strong negotiation skills
Knowledgeable in use and safety of power tools, shop tools and equipment
Knowledgeable and experience with elevators
Knowledgeable and experience with pool pumps and filtration systems
Knowledgeable in/or EPA Certification.
Knowledgeable in ADA requirements.
Knowledgeable of power, water and sewer distribution.
Working understanding and ability to read blue prints.
Knowledgeable in fire codes and fire protection.
Excellent communication, organizational and time management skills.
Demonstrate analytical ability to grasp numbers and understand their impact
Strong leadership ability in providing work direction, motivation, performance management and disciplinary action.
Demonstrate the highest level of customer service, ethics and integrity to current and prospective owners to maintain a positive brand image and company reputation.
Ability to ensure administrative functions and duties are assigned and completed according to WVO standards, including timekeeping, vendor contracts, and personnel action forms.
Commands a presence of respect and humility; demonstrating the ability to motivate and readily communicate expectations and follow up.
Demonstrated knowledge & application of applicable codes, laws & regulations.
Ability to keep sensitive information confidential.

d) Technical Skills
• Microsoft Office: Word, Excel, Outlook
• Key systems, Property
• Power Tool operation
• Pumps and mechanical motors

e) Job experience
• Three years of related work experience
• Two to five years of supervisory or management responsibility
• Three or more years in mechanical fields such as HVAC, Electrical

Experience equivalent to the education requirement may be accepted in lieu of the education requirement.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.