• Responsible for air & ground handling operations; safety, compliance, training, regional-wide coordination and office administration

• Supervises gateway team & vendors on flight, ramp, import & export operations. Monitor & control work performance. Protect the airline’s interest

• Compile daily report accurately and legibly to provide information to management for service improvement and operation analysis

• Coordinate UPS Air Operations with compliance to procedures, methods & safety

• Organize gateway's resources, workload and handles training

• On Time Performance, Aircraft Utilization, Payload Maximization, Flight Safety, Audit Standards

• Grade 20E supervisor supporting Air Operations manager by overseeing supervisors and frontline teams across different shifts, considering the complexity of Gateway operation

Requirements & Qualifications 

• Diploma or bachelor’s degree

• 3-5 years of experience in air operations, ground handling, or airline operations

• Knowledge of airside operations, load control and ramp procedures

• Team leadership and shift management abilities

• Strong problem-solving skills in time-sensitive operational environments

• Ability to coordinate with ramp, cargo, flight crew and control center