Coordinates receipt of initial and ongoing clinical, demographic, and financial data for services and referrals and communicates with third party payors and case managers relative to patient coverage and home health benefit packages.

 

 

Essential Functions:

• Coordinates the referral process for homecare services by receiving and reviewing referrals from healthcare providers, patients, and family members.
• Communicates with patients and their families to assess their needs and preferences for homecare services.
• Collaborates with healthcare providers to ensure that patients receive appropriate homecare services.
• Schedules homecare services and coordinates with healthcare providers to ensure that patients receive timely and appropriate care.
• Maintains accurate and up-to-date records of patient information, including medical history, medications, and treatment plans.
• Provides ongoing support to patients and their families, answering questions and addressing concerns about homecare services.

Education Requirement:

Associate’s Degree in medical, office, or business fields, or equivalent experience, required.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

• Knowledge of Medicaid, HMO, insurance regulations, and managed care as they affect home care agencies, preferred.
• Detail oriented and strong organizational and multitasking skills.
• Effective interpersonal and customer service skills.

Experience:

(not specified)

Physical Requirements:

OCCASIONALLY: Flexing/extending of neck, Lifting / Carrying: 0-10 lbs, Standing, Walking

FREQUENTLY: Decision Making, Problem solving

CONTINUOUSLY: Audible speech, Computer skills, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Repetitive hand/arm use, Seeing – Far/near, Sitting

Additional Physical Requirements performed but not listed above:

• Talking on phone or in person Constantly (67-100%)

 

 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"