Central Maine Healthcare is seeking a Clinic Manager to join our team at the Central Maine Heart and Vascular Institute!

Position Summary:

Has overall office clinic responsibility and works with the Office Manager to support the overall operations of CMHVI.  Supports the Operations Manager/and or System Director in their absence. Is responsible to manage, monitor and maintain productivity, patient satisfaction, staff stability and satisfaction for clinic-based staff. Demonstrates and promotes the organization’s philosophy of excellent customer service and high-quality care.

Education and Experience:

• Associate Degree or MA Certification Required
• 2+ years of Customer Service experience required
• 2+ years Office Coordinator or Health Care Administrative Assistant experience preferred
• 5+ years of experience in medical billing
• Previous experience with health insurance and patient billing required

Essential Duties:

• Provides leadership and direction in accordance with organizational goals and objectives.
• Ensures that all staff provides the highest customer service.
• Monitors patient scheduling.
• Facilitates positive resolution of all patient complaints and inquiries.
• Facilitates cooperation between providers, clerical and clinical functions.
• Maintains a current awareness of third-party reimbursement regulations and contractual arrangements with HMOs and PPOs.
• Serves as a resource to others.
• Complete reports and statistics as requested by the System Director.
• Maintains confidentiality and HR protocol for accessing confidential information.
• Performs other duties as assigned.

What It’s Like Working At CMH: 

We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members. 

CMH offers a robust benefits package that includes: 

Robust Paid Time Off (PTO) program 

Medical plan with enhanced Tier 1 benefits provided within the CMH system. 

Dental plan 

Vision plan 

Health Savings Account (HSA) 

Basic Life insurance at no cost 

Supplemental Life insurance 

Long-term disability insurance 

401(k) or 403(b) retirement savings plans 

Tuition IO partnership for student loan repayment assistance and tuition assistance 

Family leave program for Parental Leaves 

Comprehensive Wellness Program 

Living in Central Maine: 

While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools. 

About Central Maine Healthcare:

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.