JM Family is currently looking for a Steward to join our Marine department. Our Stewards work on our Gallant Lady yachts performing a variety of tasks. Our Steward position is not live-aboard while at home port. During cruising season, Stewards work 2 - 3 week assignments in the Caribbean, the Bahamas and New England. All boats are based in the Fort Lauderdale/Deerfield area.

Responsibilities:

• Maintaining interior housekeeping (detail cleaning) while also being held largely responsible for guest-cabin care
• Perform necessary laundering of guest towels and linens
• Applying great guest service (including silver service) and expert bartending skills
• Assisting in the creative planning and quality service of theme dinners
• Assisting with physical product inventories, provisioning, writing and updating checklists, and all other applicable tasks within interior
• Maintaining and displaying knowledge of international etiquette and protocol
• Watchkeeping in accordance with the list of responsibilities in the crew mess station bill
• Exterior-crew support as needed
• Deliver guest aligned experiences with a high level of service.
• Demonstrates ownership and execution of team, individual goals/objectives
• Increased guest satisfaction as measured through Director/host meetings and surveys

Qualifications:

• Must hold an STCW Basic certificate within 3 months of employment
• Must have a valid US driver license
• Must be a US citizen or be eligible to work within the US.
• Must have a valid passport
• Experience in managing guest services in the hospitality industries marine and/or, food service, cocktail making and wine service
• Possess knowledge of foods, beverages, and service techniques.
• Capable of delivering outstanding guest services and interactions.
• Report and manage inventory levels, restocking, cleaning etc
• Excellent time management, planning and organizational skills and the ability to manage multiple and changing priorities efficiently in a fast-paced environment
• Ability to contribute individually with minimal supervision and as part of a team exhibiting above-average initiative and follow-through on assignments
• Communication skills, written and verbal
• Solid PC skills including knowledge of MS Office (Word, Excel, PowerPoint) and Google products (Gmail, Google Drive)

#LI-DL1

#LI-Onsite

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.