Senior Claims Analyst, Severity

Join us as a Senior Claims Analyst to grow your experience in Claims.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

• This position will ensure high quality claim handling in the Healthcare Professional Liability (“HPL”) Claims Department of General Insurance (AIG, Claims Inc.). 

• This challenging role involves negotiating, analyzing and resolving complex medical malpractice and GL claims at primary and excess levels.  
• The role is also responsible for determining the scope and extent of available coverage, and reporting complex coverage issues when conflicts are conceivable.
• The analyst will investigate losses, orchestrate defense strategies for healthcare provider insureds, conduct independent assessments as to exposures and develop/implement effective litigation and action plans, including opportunities for contribution.
• The candidate will be required to participate in mediations, attend trials and occasionally conduct outside claim audits.
• The role requires clear and concise communications and recommendations with internal and external stakeholders, including Claims senior management, underwriters, insureds and brokers.
• The analyst will employ best claims handling practices, including thorough file documentation of exposure evaluations and resolution strategy.
• Report potential challenges anticipated in a given claim early and often to management. The role will require significant coordination with Claims management and senior management.
• Obtain appropriate authority to independently negotiate multi-million-dollar claims with premier plaintiffs’ counsel nationwide. Utilize ADR when necessary.
• Effectively strategize and coordinate litigation budgets with counsel, insureds and third-party vendors. Establish clear ground rules with defense and coverage counsel to maintain budget and work product expectations.

What you will need to succeed

• Strong knowledge of medical malpractice law and healthcare standard of care issues is preferred.
• 5+ years of medical malpractice / professional liability complex claims experience. 
• Strong written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills. 
• Excellent organizational and computer skills combined with the ability and flexibility to work in a dynamic, challenging and fast-paced environment. 
• Exposure to multiple other insurance lines and complex claims is helpful. 
• Some travel will be required.
• Law Degree (J.D.) or equivalent preferred.

Ready to take your career to the next level? We would love to hear from you.

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.