Job Summary

The Red Hat Enterprise Sales team is looking for a Sales Account Manager to join us in Seoul, South Korea. In this role, you will retain and grow sales within enterprise accounts in financial service industry(FSI), helping our customers and partners make business and IT transformations using Red Hat’s services and solutions. You will gain an understanding of our customers’ processes, needs, and challenges while promoting the value of Red Hat’s solutions and how they can deliver value to the customer.

Primary Job Responsibilities

- Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer

- Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning

- Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts

- Coordinate solutions architects, specialist teams, the customer success team, and industry experts to align Red Hat’s use cases with customer needs, guiding end-to-end sales to develop solutions that deliver business value

- Coordinate support from specialist solutions architects, sales solutions specialists, and industry experts to guide end-to-end sales and deliver customer value

- Cultivate relationships across customer organizations to position Red Hat as a strategic partner to their business

- Collaborate with the Customer Success team to co-develop success and growth plans, understanding how the customers derive value from Red Hat’s solutions to support expansion and retention and ensure that Red Hat meets or exceeds customer success criteria

- Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition

Required Skills

- Excellent leadership and communication skills with ability to engage a diverse set of stakeholders in a matrixed organization and increase accountability within the account team

- Strategic orientation and value engineering skills to position and sell solutions to meet customer needs and build business cases around ROI and total cost of ownership (TCO)

- Excellent understanding of customer businesses, industry trends, competitive landscape, and Red Hat’s differentiators and value proposition

- Experience addressing Korean financial accounts and engaging with teams outside of the assigned region

- Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation in one-on-ones with key customer stakeholders

- Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including IT and related business teams and roles

- Proven experience selling complex IT solutions to large organizations within the region and to multiple decision makers

- Willingness to travel across the region as needed

- Excellent communication skills in Korean 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
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