Temporary Scheduling Specialist

Berwick Insurance Group

Tucson, AZ

About Berwick Insurance Group

Berwick Insurance Group, an Integrity partner headquartered in Tucson, Arizona, is an independent marketing organization specializing in the sales and distribution of senior products. Hard work and a reputation for excellence has propelled Berwick Insurance to become one of the most respected IMOs in the nation. Berwick Insurance believes the success of its business is a direct result of the personal time and attention they dedicate to their agent partners. Berwick Insurance agents receive outstanding support and service, comprehensive and ongoing training, access to industry-leading technology and a rich portfolio of products. The firm has grown steadily and now supports over 6,000 agents in all 50 states who serve over 300,000 clients annually. For more information, visit www.berwickinsurance.com.

Job Summary

Looking for a full-time employee to work 4 months taking inbound calls to schedule appointments for insurance agents who sell Medicare Advantage plans to eligible prospects. Ideal candidates will have customer service or similar scheduling experience or be willing to learn. The primary responsibility is to schedule appointments for the beneficiaries who call in. Employees who demonstrate success may potentially be offered a permanent position when the temporary assignment ends.

➢ Temporary, Full-time employment

➢ August 1 – December 31, 2024

➢ Competitive hourly rate

Primary Responsibilities:

• Answering Inbound calls and scheduling appointments with an insurance agent
• Follow-up outbound calls to confirm appointment or reschedule
• Disposition excess leads via Lead Center platform
• Assist caller with scheduling issues
• Work as part of the Berwick team to assist in meeting company goals
• Model a high-level of professionalism and integrity with every interaction

Primary Skills & Requirements:

• Bilingual in English & Spanish
• Customer Service or Related Experience
• Must work in Tucson Office
• Positive & Self-motivated
• Excellent Communication Skills
• Ability & Desire to learn
• Professional Demeanor & Personal Accountability
• Ability to work flexible schedule
• Similar Scheduling Experience, a plus
• High School diploma / College Education a plus

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.