Business Account Manager - 12 Month FTC

Posted:
6/12/2026, 1:24:40 AM

Location(s):
England, United Kingdom

Experience Level(s):
Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led, resilient and positive to succeed here because we expect pace and agility, we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact


Click “Apply” to get started.

What will this role achieve?

We have an exciting opportunity for a Business Account Manager to work on a high profile customer account on a 12 Month FTC . As Business Account Manager for this customer, you will manage the customer account on Biscuits and Confectionary £50m Net Sales which is 80% of the account P&L. The role will contribute to our success through being responsible for the communication and execution of the sales agenda and is accountable for the forecasting and delivery of the Biscuits P&L.

Working closely with the Account Lead the BAM will support the in delivering the business agenda and developing a multiyear strategy for the customer

What will be your key deliverables?

  • Building relationships with Biscuits and Confectionery Buyers
  • Engage with internal teams and influence the business to align to customer strategy, ensuring the customer is at the heart of what we do
  • Create, and execute a sales plan across Biscuits and Confectionary that delivers or exceeds budget, negotiating its execution through a JBP and providing a sales forecast.
  • Support and challenge the business in the development of distinct customer execution aligned to the customer desire for exclusives and differentiation
  • Own, develop and execute all seasonal activity: Godiva - Easter, Mother’s Day, Thank You Teacher, Valentine’s Day & Christmas, Sweet & Savoury Biscuits and Baked Snacks - Christmas
  • Delivering the weekly and monthly sales numbers vs. forecast across Biscuits and Confectionary whilst driving sales and maximising profit

Bring your experience.

Essential

  • Proven experience in account management within FMCG 
  • Proven experience in a customer facing role and handling tough conversations
  • Driven individual and creativity to challenge the status quo internally and externally
  • Flex to work effectively autonomously and within team towards a common goal
  • Problem solving and solution orientated under pressure
  • Creative flare to turn challenges into opportunities
  • Strong prioritisation and workload management

pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!

What does pladis offer you?

  • Annual Incentive Plan (AIP) – this is the business’s annual bonus scheme.
  • Opportunity to self-enrol into Health Cash Plan
  • Private medical Insurance (if eligible by grade)
  • Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
  • Stakeholder Pension Scheme
  • Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme 
  • 25 days + bank holidays 
  • Holiday Enhancement Scheme
  • 1 Volunteering Day per year
  • Cycle to work scheme
  • Discounted gym membership – Carlisle and Chiswick only
  • Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
  • Access to Employee Assistance Programme
  • Financial Wellbeing Support
  • Access to great training and development opportunities

Our Values

Purpose led We’re energised and guided by our purpose to bring happiness with every bite

Agile We’re ever evolving, we never stand still, always improving for our customers and our consumers.

Positive We’re highly motivated optimistic, courageous, and we inspire each other to be better

Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward

Collaborative We gain strength from operating as one pladis, winning and succeeding together

Best mix of ingredients

pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.