At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

The Benefits Coordinator is responsible for assisting the benefits team with the administration of the employee benefits programs for Loews Hotels at Universal Orlando and responding to team member questions and directing them to appropriate resources.

Essential Functions and Responsibilities:

• Assist the benefits team with administration of employee benefits programs including health insurance, retirement plans, wellness programs, leaves of absence and other company perks.

• Serve as the primary point of contact for team members regarding routine benefits inquiries and issues, providing timely and accurate information and assistance.

• Work with third party vendors and/or administrators to resolve team member questions.

• Support team members with the benefits enrollment process, changes, and terminations in accordance with company policies and regulatory requirements.

• Conduct benefits orientation and assist with the onboarding process for new team members.

• Maintain accurate and up-to-date employee benefits records and ensure proper documentation is on file.

• Prepare and distribute benefits-related communications to team members, including plan summaries, open enrollment materials, and newsletters.

• Support the Benefits team with various projects and initiatives as needed.

• Regular attendance in conformance with standards.

• May be required to work varying schedules, which may include weekends, to reflect business needs.

• Required to attend all training sessions and meetings.

• Other duties as assigned.

Job Knowledge, Skills, and Abilities:

• Excellent communication and interpersonal skills, with the ability to provide exceptional service to employees.

• Detail-oriented with strong organizational and problem-solving skills.

• Proficient in Microsoft Office with a strong technical acumen and ability to quickly master HR software platforms.

• Ability to handle sensitive information with confidentiality and professionalism.

• Strong analytical skills and the ability to interpret and present data effectively.

• Basic understanding of employee benefits programs and regulations preferred.

• Experience with workday preferred.

Experience:

• A minimum of 1 year of experience in Human Resources.  Experience including basic benefits administration preferred.