Job Description

It’s about interactions more than transactions.

Have others complimented you on your attention to detail and exceptional organizational skills? Are you known for your ability to adapt in everchanging fast paced environments? Are you ready to facilitate all the moving pieces to help deliver a top-quality experience? If so, being a Community Residential Lending Specialist with Frost could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled financial services.

Who you are:

As a Community Residential Lending Specialist​, you are our key support, by providing equitable access to credit by facilitating lending processes within low-to-moderate income areas, making sure that loan needs within these communities are met. More than that, this role is about building relationships and doing so with integrity, caring, and excellence in mind.

What you’ll do:

• Provide equitable access to credit by facilitating lending processes within low-to-moderate income areas, making sure that loan needs within these communities are met
• Build deep relationships with community organizations, local contractors, and area real estate agents in support of Frost’s CRA and fair lending objectives
• Actively engage with local communities to build and foster meaningful relationships, requiring regular presence and interaction outside of the office environment
• Listen for residential lending needs in the low to moderate income community and identify how Frost could help; collaborate with Frost’s mortgage team to ensure all mortgage needs are met
• Articulate to community members how our products work and what the benefits are
• Help community members become Frost customers by assisting with the application and closing process; be available to provide the highest level of our award-winning Frost service
• Collaborate with other employees to serve the community with care, ensuring product needs are met and that Frost’s interaction with local organizations is properly coordinated
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you’ll need:

• 5+ years of experience in banking and/or mortgage lending
• A deep commitment to making people’s lives better in the communities we serve
• NMLS license; the ability to transfer license to Frost or obtain license within 60 days
• Excellent written and verbal communication skills
• Proficient in Microsoft applications

Additional Preferred Skills:

• Bachelor's degree or equivalent experience
• Salesforce experience
• Residential lending product knowledge
• Bilingual

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:  

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.