AVP, KYC Support and Projects Lead

Posted:
7/12/2026, 8:54:05 PM

Location(s):
Java, Indonesia ⋅ Special Capital Region of Jakarta, Java, Indonesia

Experience Level(s):
Senior

Field(s):
Customer Success & Support

Workplace Type:
On-site

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

General Objectives:

Act as team lead and checker for KYC Governance Team, which consists of KYC Support, Projects and Policy Governance, Audit and Issue Management, MIS. Act as backup for KYC BAU Checker

Main Responsibilities:

  • Monitor and ensure a stable, robust, and continuous operation of KYC Governance Team
  • Advance a culture of continuous improvement by creating efficiencies, technology initiatives and reducing complexities (priority on the internal processes), where possible, and more proactive in driving discussion with related stakeholders in the branch/regional to streamline the process out without jeopardizing internal procedures and requirements.
  • Check and review initiatives and projects to ensure proper risk mitigation
  • Check and ensure accuracy and timeliness of MIS and reports data submission
  • Check and review KYC processes to identify weaknesses, loopholes, and improvement opportunities.
  • Checks all documents related to KYC related matters, proper filing and overnight pending.
  • Checks proper, accurate and speedy handling on all KYC issues.
  • Reviews observation of laws, regulations and rules related to KYC

Requirements:

  • Min. Bachelor Degree
  • At least 5 years of relevant experience
  • Have a knowledge regarding KYC Principles and Procedures, Laws and regulations in financial industry, General Banking Operations, Operational Risk Management or equivalent,
  • Excellent in English, both written and verbal
  • Possess proper business etiquette and team player oriented

Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer. We view our employees as our key assets as they are fundamental to our long-term growth and success. MUFG is committed to hiring based on merit and organsational fit, regardless of race, religion or gender.

MUFG Union Bank N. A

Website: https://mufgamericas.com/

Headquarter Location: New York, United States

Employee Count: 10001+

Year Founded: 1864

IPO Status: Private

Last Funding Type: None

Industries: Banking ⋅ Financial Services ⋅ Wealth Management

Visa Sponsorship: Sponsors work visas