Lead Director, Product Management

Posted:
11/19/2024, 4:48:46 AM

Location(s):
New York, New York, United States ⋅ New York, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Product

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Directs operations of the team and oversees the product portfolio, conducting market analysis, and driving new product development. Collaborates cross-functionally, sets pricing and promotion strategies, measures performance, and ensures regulatory compliance to achieve business objectives and drive growth in the competitive pharmacy retail industry.

Responsibilities

  • Develops a comprehensive strategic plan aligned with the organization's goals and objectives, considering market trends, customer insights, and the competitive landscape.
  • Controls the organization's strategic product portfolio, including assessing existing products, identifying gaps, and recommending new product development or modifications.
  • Contributes by conducting market research, analyzing customer needs, and monitoring industry trends to identify market opportunities, customer pain points, and competitive dynamics.
  • Delivers product launches, coordinating marketing campaigns, sales enablement, and customer onboarding activities to drive product adoption and revenue growth.
  • Designs a product roadmap that outlines the vision, goals, and prioritization of features and enhancements for product development.
  • Communicates with cross-functional teams, such as product development, marketing, sales, and finance, to ensure alignment of product strategy, execution, and go-to-market plans.
  • Develops relationships with stakeholders and customers to define product requirements, features, and user stories based on market needs, customer feedback, and business objectives.
  • Communicates with pricing and packaging teams to develop pricing strategies, conduct pricing analysis, and define product packaging and positioning to maximize market penetration and profitability.
  • Designs key performance indicators (KPIs) to monitor product performance metrics, such as revenue, customer satisfaction, and market share, to assess product success and identify areas for improvement.

Required Qualifications

  • 10 + years of professional work experience
  • 5 + years of product management experience

Preferred Qualifications

  • Adept at execution and delivery (planning, delivering, and supporting) skills
  • Adept at business intelligence
  • Adept at collaboration and teamwork
  • Mastery of problem solving and decision-making skills
  • Mastery of growth mindset (agility and developing yourself and others) skills
  • Experience in care management product space
  • Experience in strategy management consulting or healthcare


Education

Bachelor's degree. MBA preferred. May consider comparable work experience.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. 
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 12/27/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.