Skill required: Procurement Operations - Procurement Support
Designation: Procurement Practice Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations.
Procurement Operations involve the process of acquiring goods and services that a business needs to operate. This includes identifying needs, selecting suppliers, negotiating contracts, and managing purchase orders. The goal is to obtain quality products at the best possible prices while ensuring timely delivery. Effective procurement operations help control costs, maintain supply chain efficiency, and support overall business objectives. They are essential for the smooth functioning of any organization.
Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance.
What are we looking for? i. Knowledge, Skills & Experience
1. The jobholder should be
a. Detailed Oriented
b. Able to communicate
c. Able to drive Continuos Improvement
d. Technology savvy
2. Basic understanding of Source to Settle process
3. Excellent communication, process improvement and change management skills as well as ability to manage relationships professionally
4. Experience of working with culturally diverse teams
5. Ability to work in a fast-paced environment with different international cultures
6. Fluent in English Language (verbal and written)
7. Minimum Qualifications: At least a Diploma with focus on related areas, or equivalent combination of education and experience
8. Fresh Graduate is encouraged to apply
ii. Working Relationships
1. No direct reports
2. EM Stakeholders
3. Internal GBS Business Partners
Management
1. Support to drive alignment of innovation initiatives across the region
2. Support operational delivery of the end-to-end process, while creating alignment and consistency across process and across markets
3. Support and provide appropriate challenge to the SLA definition and agreement process and drive achievement of SLAs Support
4. Continuously monitor and evaluate organizational efficiency with the support of IT-systems, data and analysis and team feedback, and make appropriate changes in order to meet business needs
Relationship
1. Engage with the end market procurement team to establish trust
2. Supports Continuous improvement initiatives
Innovation
1. Support governance and compliance of the services provided against GBS frameworks, as well as ensuring compliance to local data privacy, security and internal controls regulations for the markets served
2. Support proactive continuous improvement activities supporting the Process Owner and driven by GBS Delivery teams
3. Ensure proper delivery against agreed SLA and all local and global KPIs.
Roles and Responsibilities: Operational
1. Create Purchase Requisition (Coupa)
• To create COUPA PO using the correct buying channel
• To follow on Approval request from PO Budget Apprpver/Ops procurement
• Review COUPA basket and ensure all PR creation follows guideline
• Ensure all Mandatory fields are filled correctly
2. Perform Indirect Goods and Service Receipt in Coupa
• Perform Goods receipts / Services / Request to Perform Goods Receipts
• Determine if Goods in Good Condition / According to Expectation
• Initiate Complaint/Dispute
• Create Return Delivery
3. Purchase Order Dispute Management
• Review List of POs and Identify if the Order is Complete
• Determine if the Account/Category/Delivery Address Changed
• Amend PO (Account/Category/Delivery Address Change)
• Perform PO Close/Cancellation/update
4. Initiate Vendor Creation Request
• Advise EM Procurement of Ad Hoc New Vendor Demand
• Conduct Preliminary Analysis to Understand the need for New Vendor
• Fill up Vendor request template and obtain approval from EM procurement
• Submit to VMD team to initiate VMD creation flow.
• Follow up till Vendor integrated into COUPA for PO Creation
Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at www.accenture.com
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