Sales Support Specialist

Posted:
3/8/2026, 10:31:58 PM

Location(s):
Cairo, Cairo, Egypt ⋅ Cairo, Egypt

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Sales Support Manager

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Your Role: Own the Challenge

  • Offering technical advice and solutions on inquiries from customers/channels/Sales Specialists about ABB products/systems/applications.
  • Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.
  • Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
  • Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.

What it takes to Run what runs the world

  • Strong local working knowledge and experience of processes (Sales order processing, backlog management, logistics, documentation and custom clearance) to meet customer requirements.
  • Bachelor’s degree 4-5 years (prefer MBAs, Business grads in SCM), +2 years of experience in Sales Support, Supply management, planning or project management in a similar environment in multinational company.
  • Have full knowledge for the Sales Support Process And process in many countries.
  • Strong SAP knowledge and working experience of full SD/MM modules.
  • Fluency in both spoken & written English & Arabic language is a must.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

ABB

Website: https://www.abb.com/

Headquarter Location: Zürich, Zurich, Switzerland

Employee Count: 10001+

Year Founded: 1988

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Automotive ⋅ Energy ⋅ Energy Management ⋅ Industrial Automation ⋅ Robotics