Step into the role of Senior Technical Engineer and become a cornerstone in our team, providing 2nd line support for field engineers and clients. Your expertise will be pivotal in maintaining and servicing digital CCTV and associated electronic security, as well as contributing to business process improvement, building management, and AV systems at our customer sites in central London.

Your Responsibilities:

As a Technical Support Engineer, you'll dive into supporting and maintaining IP Access Control systems, including single, multisite, or enterprise setups. Alongside, you'll expand your proficiency in audiovisual systems, encompassing audio/video recorders, video walls, and displays. Managing a diverse customer base, you'll ensure seamless operation either remotely or through onsite engagement. Regular communication with the Technical Services Manager, Service Administration team, and UK Service Manager will be essential to update on progress and seek support as needed.

The role of Senior Technical Engineer entails overseeing security systems across our corporate clients UK and EMEA portfolio, aiming for peak performance and minimal business impact or service disruptions. This includes facilitating specialist subcontractors during planned/reactive maintenance and other engineering tasks. Adhering to SLA deliverables and Standard Operating Procedures (SOP) is integral, with a standard working shift from 08:30 to 16:30, Monday to Friday.

Who We're Seeking:

We're on the hunt for more than just a technician; we need a problem-solving maestro. Your role demands proactive issue spotting and resolution, backed by exceptional customer service and industry-leading technical expertise. You should bring at years of experience in a Senior Technical Engineer or Systems Engineer role in a corporate environment, with a strong background in CCure 9000 and M&E building maintenance/electrical infrastructure services. Your extensive knowledge of Video Surveillance Systems, CCTV, intruder systems, and networking and server technology is key, along with experience in electrical AP standard working processes and procedures.

Why Join Us:

This isn't merely a job; it's an opportunity to be part of a high-performance team delivering top-notch technical solutions. You'll immerse yourself in cutting-edge technology and renowned brands, paving the way for endless career opportunities, locally and globally.

What You'll Bring:

As our ideal candidate, you'll be a master of top-tier integrated Security systems, with a deep understanding of Security Integrated Systems, CCTV systems, Intruder systems, and access control. Your networking prowess ensures seamless operation, complemented by your electrical qualification, showcasing your technical finesse.

Ready to be part of something extraordinary? Apply now and let's create magic together! Alternatively, reach out via email to learn more about this exciting position at [email protected]