Supervisor, Rehab and Turns

Posted:
11/3/2024, 4:00:00 PM

Location(s):
North Carolina, United States ⋅ Charlotte, North Carolina, United States

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Who We Are

Invitation Homes is a team of more than 1,400 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.

Your Role on the Team

As a Regional Rehab & Turn Supervisor with Invitation Homes you are responsible for leading a team of Superintendents in support of meeting the company’s home rehab (i.e. remodeling) and turn operational objectives within an assigned market. This includes but is not limited the following tasks:  

  • Supporting market efforts to source, interview and hire new Superintendents that will be responsible for running home rehab and turn projects

  • Leading Superintendent onboarding and field training including project scoping, project budgeting, project management and quality control final inspections

  • Coordinating the Superintendents' ProCare certification process ensure they are qualified to perform resident facing interactions in accordance with company policy

  • Conducting periodic quality control inspections of finished projects to assess the performance of vendors and internal Superintendents

  • Providing day-to-day oversight of Superintendents to ensure that operations meet the company’s objectives

  • Supporting Regional Rehab & Turn Manager with sourcing, vetting, onboarding and training new vendors

  • Ensuring Superintendents understand and follow all safety regulations and best practices

  • Performing other duties as assigned

Your Experience Includes

  • High School diploma or equivalent.

  • OSHA 10 is required (new hires will have up to 90 days to complete OSHA 10 certification if not already certified)

  • Proven experience in all aspects of single-family construction, renovation and/or maintenance with 2 years of supervisory experience required

  • Strong organizational and time-management skills; professional verbal and written communication skills; excellent customer service and interpersonal skills; and an ability to work in a fast-paced, ever-changing environment

  • Comfortability using a tablet and general business applications (e.g. Outlook, Salesforce, etc.)

  • Ability to perform intermediate mathematical and accounting functions as well as read and comprehend financial statements

  • Knowledge of federal fair housing laws and any applicable local housing provisions including local building codes and municipal by-laws

  • Must possess a valid driver’s license, automobile insurance, and other licenses and/or certifications as required by state law.

  • Ability to be at work on a regular and consistent basis including weekends and non-traditional holidays

  • Extensive travel within assigned portfolio may be required

  • Physical requirements include:

    • Standing, walking, and/or sitting for extended periods of time

    • Frequent climbing, reaching, use of fingers, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing

    • Ability to lift and/or move an excess of 50 pounds or more and use standard maintenance equipment as assigned

Why Invitation Homes

We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:

  • Competitive pay and an annual bonus program for all associates

  • Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays

  • 401k with matching company contributions

  • Awesome work environment with casual dress

  • Team events and gatherings

  • Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation

Build a foundation here and apply today!

Salary Range

$53,175.00 - $92,170.00

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

  • Annual bonus program

  • Health, dental, vision, and life insurance

  • Long-term and short-term disability insurance

  • Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays

  • 401(k) with company matching contributions

  • Awesome work environment with casual dress

  • Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected].

To all recruitment agencies: Invitation Homes does not accept agency resumes.  Please do not forward resumes to Invitation Homes employees.  Invitation Homes is not responsible for any fees related to unsolicited resumes.