Job Posting Title:

Digital Support Assistant

Req ID:

10139161

Job Description:

ESPN is the world’s leading sports entertainment company. Our mission is to serve sports fans. Anytime. Anywhere. And to do it with authority and personality. In Australia and New Zealand, ESPN operates the ESPN and ESPN2 subscription television sports channels. ESPN’s digital network is one of Australia’s leading destinations for online sport news, scores and highlights, comprising ESPN.com.au, ESPNcricinfo and ESPNfootytips.

In this market ESPN holds an extensive portfolio of premium sports rights including the NBA, NFL, MLB and UFC. ESPN is known and Australia’s ‘Home of US Sports’ and ‘Your Home For Hoops’.

Our ESPN team is currently seeking a Digital Support Assistant to support on a casual basis through September 2026. This role provides essential administrative and support functions across ESPN Footytips and ESPN platforms. You’ll help keep fixtures and events accurate, manage communication schedules, coordinate marketing assets, and assist with product and marketing initiatives.

The work time for this role is approximately 20 hours per week, with some flex on both sides based on requirements. This role is ideal for someone studying or already working part-time who has a strong interest Sports and Media.

Your main responsibilities will be, but are not limited to:

• Collaborate with our Product and customer support teams to help resolve customer enquiries and escalate technical issues. 

• Make regular fixture checks and keep game schedules up to date.

• Administer internal and external systems to support the product and marketing teams with distributing game and event information.

• Monitor Avatars, Comments and usernames for hate speech and abuse.

• Confirm game results at the end of the round.

To be successful in this role, you will ideally have:

• Experience with digital and/or editorial environments

• Excellent organisational skills and attention to detail

• Strong written communication skills

• Customer focused mindset

• A current site member of footytips.com.au or experienced with similar online tipping software

• Loves sport and media and already be following the majority of sports we cover

You will also need to:

• Be comfortable with flexible hours including nights and weekends.

• Have a positive and pro-active mindset to regular and ad-hoc requests. 

• Be mobile and able to come to the office when required.

Additional Information:

The Walt Disney Company can provide individual accessibility support that may be needed during your interview process. Please let us know of accommodations that may assist in helping you feel welcome by emailing [email protected].

This is unique opportunity to join the talented team that develops and delivers unparalleled entertainment across Australia and New Zealand so if this role captures your imagination then apply now!

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse and inclusive workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Job Posting Segment:

APAC ESPN & Nat Geo

Job Posting Primary Business:

APAC ESPN Marketing

Primary Job Posting Category:

Executive Support

Employment Type:

Part time

Primary City, State, Region, Postal Code:

Richmond, Australia

Alternate City, State, Region, Postal Code:

Date Posted:

2025-12-19