Posted:
9/14/2024, 4:45:26 PM
Location(s):
Alberta, Canada ⋅ St. Albert, Alberta, Canada
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
1. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
2. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
3. Educating customers on the correct and efficient use of self-service options, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Age - 16 or olderOutlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Walmart will accommodate the disability-related needs of applicants and associates as required by law.
Primary Location…
700 St Albert Trail, St. Albert, AB T8N 7A5, CanadaWebsite: http://www.walmart.com/
Headquarter Location: Bentonville, Arkansas, United States
Employee Count: 10001+
Year Founded: 1962
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: E-Commerce ⋅ Grocery ⋅ Retail ⋅ Retail Technology ⋅ Shopping