Customer Service Representative

Posted:
3/11/2026, 4:41:25 AM

Location(s):
California, United States ⋅ Albany, California, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support

About Us

Codornices Veterinary Clinic, part of the AmeriVet family, is a busy six-doctor veterinary hospital dedicated to providing high-quality care to pets and excellent service to their families. Our team works in a fast-paced, supportive environment where teamwork and compassion are essential.

Schedule

Must be available to work Mondays, Tuesdays, Wednesdays, with occasional Saturdays as needed.

Compensation

$20.00 – $25.00 per hour, depending on experience.

Job Summary

The Client Service Representative (CSR) is the first and last point of contact for our clients and plays an important role in creating a positive experience for pets and their owners. This position is ideal for someone who is a fast learner, strong multitasker, and comfortable working in a very busy reception environment.

Responsibilities

  • Greet clients and their pets and provide friendly customer service

  • Answer phones and schedule appointments

  • Manage client communications including reminders and follow-ups

  • Maintain accurate client and patient records

  • Process payments and assist with check-in and check-out

  • Communicate effectively with doctors and technicians to support patient care

  • Help maintain an organized and welcoming front desk

Qualifications

  • High school diploma or equivalent required

  • Strong communication and customer service skills

  • Ability to multitask and stay organized in a fast-paced environment

  • Basic computer and scheduling software skills

  • Veterinary or medical office experience preferred but not required

Working Conditions

  • Fast-paced veterinary clinic environment

  • Occasional lifting up to 40 pounds may be required

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

  • Generous paid time off and holidays, because your personal time matters.

  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees. 

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Amerivet

Website: https://amerivet.com/

Headquarter Location: San Antonio, Texas, United States

Employee Count: 501-1000

Year Founded: 2017

IPO Status: Private

Last Funding Type: Private Equity

Industries: Financial Services ⋅ Health Care