Project Role : Service Delivery Operations Representati
Project Role Description : Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.
Must have skills : Application Packaging
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. A typical day involves overseeing team operations and ensuring efficient service delivery. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Manage work assignments effectively. - Drive people management activities within the delivery team. - Ensure service delivery quality and cost management. - Provide innovative solutions to enhance service delivery efficiency. - Collaborate with cross-functional teams to optimize service delivery processes. Professional & Technical Skills: - Must To Have Skills: Proficiency in Application Packaging. - Strong understanding of IT service delivery processes. - Experience in managing service delivery quality and cost. - Knowledge of project management methodologies. - Good To Have Skills: Experience with ITIL framework. Additional Information: - The candidate should have a minimum of 2 years of experience in Application Packaging. - This position is based at our Chennai office. - A 15 years full time education is required.

15 years full time education

About Accenture

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.