Manager of Revenue Operations

Posted:
10/7/2024, 3:55:47 PM

Location(s):
Washington, United States

Experience Level(s):
Senior

Field(s):
Growth & Marketing ⋅ Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
Remote

What Relocity is Doing 

Relocity is reimagining the global mobility experience. We enable enterprises to attract, retain, and engage talent globally through our unique blend of mobility software solutions and high-touch destination services. Our personalized digital transferee experience accommodates all mobile talent and is enabled by our AI-driven native mobile app and workforce mobility platform. Our core values drive us to focus on our customers, innovation, integrity, and excellence. Relocity serves thousands of cities across the United States, Europe, and Asia.. Learn more at www.relocity.com

What You’ll Do…

The Manager of Revenue Operations will play a critical role in optimizing the processes, tools, and systems that drive revenue growth and operational efficiency across the marketing, sales, and customer success teams. Reporting to the SVP of Marketing, you will ensure the seamless integration of data, systems, and workflows, enabling accurate reporting, data integrity, pipeline management, and go-to-market execution. You will collaborate with cross-functional teams to ensure alignment of goals, enforce adherence to process, and as a result contribute to efficient and scalable revenue growth strategies.

In this role, you will manage and optimize the company’s use of Salesforce, as well as a marketing automation platform (such as HubSpot or Pardot), ensuring these tools support revenue-generating initiatives and provide accurate, actionable insights. You will play a key part in defining and refining processes, building reports and dashboards, and ensuring data accuracy and integrity across systems. Your efforts will help to align the revenue operations teams, reduce inefficiencies, and maximize performance. We are seeking an architect, project manager, enforcer and business thought partner to the GTM team in this role.

How You’ll Do It…

  • Manage and optimize Salesforce and the marketing automation platform (HubSpot or Pardot), ensuring they are fully integrated and operational for revenue-driving activities.
  • Collaborate with marketing, sales, and customer success teams to streamline lead management, sales processes, and customer engagement workflows.
  • Ensure data cleanliness, integrity, and accessibility across systems, enabling accurate reporting and actionable insights.
  • Develop and maintain key reports and dashboards to track revenue performance, pipeline health, lead flow, and marketing effectiveness.
  • Drive the alignment of marketing, sales, and customer success processes, ensuring smooth hand-offs and clear communication between teams.
  • Support sales forecasting, pipeline management, and other critical operational processes by building scalable systems and automations.
  • Identify inefficiencies in current revenue operations processes and work to streamline them.
  • Lead training initiatives for team members to ensure best practices are followed in Salesforce and the marketing automation platform.
  • Partner closely with the revenue leadership team to ensure strategic objectives are met and data-driven decisions are made.
  • Monitor and report on key performance metrics to senior leadership, providing recommendations for improvements.

What Past Experience and Current Skills Will Enable Your Success In This Role?

  • Bachelor’s degree in Business, Marketing, or a related field.
  • 5+ years of experience in revenue operations or sales operations, with a strong focus on B2B SaaS.
  • Proven experience with Salesforce administration and marketing automation platforms such as HubSpot or Pardot.
  • Excellent analytical skills with the ability to gather, interpret, and report on data from multiple systems.
  • Strong project management skills with experience in streamlining processes and implementing automations.
  • Hands-on experience building reports and dashboards in Salesforce.
  • High attention to detail and ability to ensure data accuracy and system integrity.

Preferred Qualifications:

  • Experience in a high-growth SaaS environment or marketing technology solutions.
  • Advanced Salesforce certifications (Administrator, Platform App Builder, etc.).
  • Strong communication and training skills, with the ability to mentor team members on revenue operations best practices.
  • Demonstrated ability to work cross-functionally and influence without authority.
  • Experience managing budgets and optimizing tool investments.

How We Support You and Work Life Balance…

  • Competitive Compensation
  • Paid Time Off
  • Paid Parental Leave
  • Health, Dental, Vision, LTD Insurance, FSA/HSA
  • 401K
  • Remote Workplace
  • Flexible Work Schedules
  • Professional Development Opportunities

Relocity is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Relocity will only employ those who are legally authorized to work. Any offer of employment is conditioned on the successful completion of a background investigation, credit check and drug test.

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