Overview:

Are you a seasoned professional in syndicated loan servicing with a passion for leadership and operational excellence? Join our Commercial Lending Operations team as a Manager of Syndication Loan Servicing, where you’ll lead a high-performing team responsible for servicing some of the most complex and high-profile commercial loans in the industry. This is a back-office leadership role focused on managing the full lifecycle of syndicated loan transactions – from booking and funding to payment processing and rate adjustments – while ensuring seamless communication with participating banks and maintaining compliance with legal agreements and internal policies.

Why This Role Matters:

You’ll be managing the operational backbone of some of the bank’s largest and most strategic lending relationships – including high-profile projects like stadium builds and corporate expansions. These loans are too large for a single institution to carry, and your team ensures that the shared risk and servicing responsibilities are executed flawlessly.

What You’ll Do:

• Lead a team of 10+ professionals servicing syndicated loans, ensuring accuracy, timeliness, and compliance across all operational activities.

• Oversee loan booking, funding, payments, rate rollovers, and advances for a portfolio of large, complex syndicated loans.

• Act as the primary liaison with participating and lead banks, ensuring clear communication and coordination on all transactions.

• Collaborate with internal stakeholders including middle office, credit, and risk teams to support post-closing loan activity.

• Drive process improvement and operational efficiency across the unit, evaluating and enhancing procedures regularly.

• Monitor and report on unit performance, compiling month-end data for senior leadership.

• Provide coaching, training, and development to staff, fostering a culture of accountability and continuous improvement.

• Ensure compliance with internal controls, regulatory standards, and audit requirements.

Education and Experience Required:

• Bachelor’s degree, or equivalent work experience

• 5 or more years relevant work experience

• 2 or more years’ work leadership, supervisory, and/or managerial experience, with a proven ability to lead teams and manage performance

• Syndication lending experience

Education and Experience Preferred:

• Strong understanding of commercial lending systems

• Excellent communication skills and the ability to work with sophisticated borrowers and financial institutions

• Proven ability to navigate complex relationships, resolve escalations, and manage risk

Work Model & Office Location:

• This is a hybrid position requiring 3 days in-office per week

• Eligible candidates must live within commuting distance to 575 Main Street, Buffalo, NY 14203

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $85,104.04 - $141,840.07 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Buffalo, New York, United States of America