Posted:
10/8/2024, 5:00:00 PM
Location(s):
Arizona, United States ⋅ Phoenix, Arizona, United States
Experience Level(s):
Junior
Field(s):
Sales & Account Management
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us!
Job Summary:
Responsible for acting as the primary interface to med/high revenue clients. Responsibility includes leading, directing, and coordinating the implementation of highly complex treasury, cash management, and/or depository products and services. Provide relationship management, servicing, and technical assistance to internal business partners/vendors in order to ensure a timely and smooth implementation process.
Line of Business:
Global Treasury Fulfillment, Service and Operations supporting large corporate, commercial, and business banking clients. Merchant Operations providing merchant servicing including hardware deployment, settlement accounting, operations, training and technical support for small businesses
Job Description:
This job is responsible for acting as the primary interface to Treasury clients. Key responsibilities include leading, directing, and coordinating the implementation of highly complex treasury, cash management, card, merchant and depository products and services. Job expectations include providing relationship management, servicing, and technical assistance to internal business partners (e.g. Sales & Relationship Managers, Product Managers, Compliance and Operations) and vendors in order to ensure a timely and smooth implementation process.
Required Skills & Abilities:
2 or more years of banking/financial industry experience
Self-starter and independent worker, ability to work with minimum supervision.
Must have excellent written communication skills with demonstrated client focus.
Superior follow through and initiative.
Highly organized, adapt at time management, and problem/solving/analytical. Advanced skills within Microsoft applications.
Must be client focused, a team player, with effective communication skills and professionalism through use of proper phone etiquette.
Ability to exercise good judgement and sound-decision making skills a must.
Must foster teamwork by helping to create and maintain strong morale: cooperate with team members to resolve problems and achieve goals.
Ability to work in fast- paced, team environment.
Microsoft Office, Excel proficiency.
Desired Skills & Abilities:
Skills:
Attention to Detail
Client Management
Customer and Client Focus
Oral Communications
Account Management
Adaptability
Analytical Thinking
Critical Thinking
Written Communications
Active Listening
Collaboration
Problem Solving
Stakeholder Management
Shift:
1st shift (United States of America)Hours Per Week:
40Website: https://bankofamerica.com/
Headquarter Location: Charlotte, North Carolina, United States
Employee Count: 10001+
Year Founded: 2007
Last Funding Type: Seed
Industries: Asset Management ⋅ Banking ⋅ Finance ⋅ Financial Services ⋅ FinTech