Posted:
10/4/2024, 4:31:08 AM
Location(s):
Medellín, Antioquia, Colombia ⋅ Antioquia, Colombia
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Workplace Type:
On-site
Pay:
$20/hr or $41,600 total comp
At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
Our Customer Support efforts are essential to our customers' experience, helping to answer questions, troubleshoot customer inquiries, and working creatively to keep customers working on what matters most: growing their business!
People who thrive in this role are curious and creative; they’re driven by empowering others to be successful. They’re energized by the opportunity to be challenged and enjoy growing and stretching their skills every day. The customer is at the center of everything we do.
What you will be doing:
General terms of contract fulfillment:
What you should have:
What you should know:
Website: https://www.podium.com/
Headquarter Location: Lehi, Utah, United States
Employee Count: 1001-5000
Year Founded: 2014
IPO Status: Private
Last Funding Type: Venture - Series Unknown
Industries: Collaboration ⋅ Consumer Reviews ⋅ Messaging ⋅ SaaS ⋅ Software