Reporting into the General Manager for the Toronto unit, this role is responsible for all the local activities related to the labor planning and labor scheduling in the long- and short-term for the Toronto unit.

Key duties of the role:

• Assembling the data points needed for short-term labor demand forecasting.

• Assembles the data points needed for long-term labor demand forecasting, including assisting department heads in defining annual planning parameters such as holiday roster, sickness, agencies, recruitment, flexibility etc.

• Calculates labor demand and creates optimized rosters in coordination and collaboratively with department managers (Operations Planning & Controlling Department) in line with Gate Gourmet working regulations and per unit Master Production Schedule (MPS).

• Manages data related to productivity and efficiency in the area, ensuring compliance with the budget targets (eg.: productivity, overtime, net pay rate etc.), monitoring and using the corporate tools such as OPRS and Planning and Forecasting tool.

• Organizes the right resources to fill in for in demand gaps (sickness, no show, etc.) in collaboration with the department managers in line with GG working regulations.

• Communicates and provides feedback to the regional planning team, or/and HR/Legal  to improve planning process, union agreements etc., and informs operations ahead of any major changes in CPC/man hours.

• Responsible to provide data for and to facilitate OPRS (labor) meetings and its related KPI’s

• Adheres to legal/compliance requirements across health and safety, food safety, and security.

Education:

High School graduate or equivalent ; University or College strongly desirable

Experience needed to be qualified:

At least a total of 3 years’ work experience in the airline catering business, preferably in areas related to data management, operational planning, information systems, operational KPIs follow up or finance controlling.

Perks at Work:

• no waiting period for medical or dental benefits

• RRSP matching

• subsidized meals

• free parking

• free access to an employee assistance program

• employee discounts such as Good Life Fitness, TELUS mobility, Bell mobility, Rogers, Dell computers