Marketing Delivery Manager - PSS Marketing Operations

Posted:
9/26/2024, 12:43:44 PM

Location(s):
Chicago, Illinois, United States ⋅ Woonsocket, Rhode Island, United States ⋅ Las Vegas, Nevada, United States ⋅ Illinois, United States ⋅ Nevada, United States ⋅ Rhode Island, United States ⋅ Wellesley, Massachusetts, United States ⋅ Connecticut, United States ⋅ Massachusetts, United States ⋅ Hartford, Connecticut, United States

Experience Level(s):
Senior

Field(s):
Growth & Marketing ⋅ Operations & Logistics

Workplace Type:
Hybrid

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Our Customer Success and Growth Organization is at the heart of our member, patient, and customer experiences as we have a unique focus on defining meaningful moments for those we serve. Our north star is creating heartfelt, personalized moments by listening to feedback to remove existing obstacles and simplify enterprise experiences. You are joining a team that cares for the well-being of our colleagues by working together in a supportive, collaborative and agile environment. 

Position Summary

The Delivery Manager position reports to a Senior Delivery Manager and is part of the Marketing Operations Team within PSS (Pharmacy Service Segment) Marketing. This role focuses on developing and tracking project timelines, coordinating cross-functional teams and ensuring the efficient delivery of marketing assets and campaigns specific to a strategic business unit. You will collaborate with marketing strategists, creative and digital enablement teams, and vendors to drive end-to-end project execution, resolving issues as needed, monitoring, and reporting on project progress and risks, and capturing opportunities for process improvement where possible.  

This role is hybrid working at one our Corporate Hubs - you must work in the office 3 days a week (Tuesday - Thursday): Woonsocket, RI; Wellesley, MA; New York, NY; Hartford, CT; Chicago, IL.

Required Qualifications

  • 5+ years’ experience in project, delivery, account, traffic or marketing operations management. 
  • 2+ years’ experience within an agency or internal marketing organization. 
  • 2+ years’ experience working in project management tool. Workfront platform experience and knowledge a plus. 

Preferred Qualifications

  • Ability to multi-task a variety of initiatives/projects in a fast-paced, fast-changing environment. 
  • Solid project and process management skills with strong understanding of waterfall and/or agile methodologies.  
  • Excellent communication, organization, problem-solving and time management skills, including strong attention to detail. 
  • Ability to flex and navigate effectively through ambiguity. 
  • Project management certification or equitable experience. 
  • Experience working in or with creative marketing agencies or marketing organizations. 

Education

Bachelor's Degree or equivalent (HS Diploma + 4 years of relevant experience) required

Pay Range

The typical pay range for this role is:

$66,330.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 10/25/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.