Sales Advisor

Posted:
11/1/2024, 6:43:46 AM

Location(s):
Arizona, United States ⋅ Chandler, Arizona, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

About Caribou 

At Caribou, we care about giving people financial freedom so they can focus on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $115/month on their car loans while protecting their investment long term. 

Caribou is led by leaders from the technology, automotive, and finance industries. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others.

About the Role

In this role, you will…

  • Sell vehicle financing to customers, enabling their financial freedom and ability to focus on what’s important to them
  • Sell ancillary financial products, including vehicle protection services and other offerings to customers
  • Provide customers with a thorough explanation of the terms of their loans, as well as aftermarket products and extended service contracts
  • Effectively manage and maintain a large pipeline of prospective customers
  • Conduct business in an ethical and professional manner, in congruence with our lender guidelines, finance laws and internal compliance guidelines
  • Process finance deals accurately and fairly through financial sources to secure funding
  • Perform needs assessments, overcome objections and manage expectations of customers
  • Other duties may be assigned

This role is based out of our office in Chandler, AZ. 

About You

You have…

  • Demonstrated success in an inside sales role (or similar)
  • Experience handling and maintaining a high volume pipeline
  • Excellent customer service skills and ability to quickly build rapport with customers
  • Clear communication and active listening skills
  • Ability to process information efficiently and incorporate in real time with customers
  • Ability to learn new technology and use a variety of software platforms
  • Excellent time management skills

How we will take care of you

Everyone at Caribou is a valued team member. Our compensation and benefits package includes: 

  • Competitive base salary and monthly commission
  • Equity options
  • 401k savings program
  • Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents.
  • Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance.
  • Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance.
  • Up to $1,000 per year for eligible professional development expenses.
Our Core Values

We come from all walks of life and are joined together by our shared values, which guide our work and how we work together. 

  • Give a damn. What we’re doing matters. We show up determined to deliver results, and we love it.
  • Velocity. We’re intentional about where we’re going and we race towards it.  
  • Make the assist. We have diverse strengths. We offer and ask for help so we all win.  

Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment.

*Caribou does not currently have employee operations in AL, AK, AR, CT, HI, ID, IN, IA, KY, MS, MT, NE, NM, ND, OK, RI, SD, WV, WY.

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