If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Responsible for coordinating and monitoring the charge capture/charge reconciliation activities for the Radiology Department. Generates appropriate charges timely and completely based on CPT guidelines. Ensures that charges are accurately posted to patient accounts in a timely manner. Serves as a communication link between Radiology staff, physician offices, and management team in discussing issues, recommendations, solutions and answering questions related to patient charges. Performs administrative functions for the department. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Responsible for coordinating and monitoring the charge capture/charge reconciliation activities for the Radiology Department. Generates appropriate charges timely and completely based on CPT guidelines. Ensures that charges are accurately posted to patient accounts in a timely manner. Serves as a communication link between Radiology staff, physician offices, and management team in discussing issues, recommendations, solutions and answering questions related to patient charges. Performs administrative functions for the department. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do

• Conducts analysis to ensure all Radiology patients are charged appropriately. Ensures timely and accurate completion and submission of appropriate charges within specified guidelines.
• Reviews medical record documentation to determine appropriate charge.
• Performs audits of charges to assure all charges have been captured. Makes recommendations regarding resolutions of identified issues.
• Responsible for daily reconciliation and late charge capture and prevention. Performs late charge reconciliation and enters late charges manually if necessary.
• Analyzes data and recommends process changes to the management team as indicated.
• Brings identified concerns to the Radiology team for resolution.
• Serves as a liaison with the physician offices that utilize Radiology services. Serves as a resource to physician offices to answers inquiries and obtain information regarding Radiology system concerns.
• Performs administrative functions for the department such as answering and responding to telephone calls, scheduling appointments and meetings, typing and composing letters, memos and/or other documents, monitoring and maintaining utilization of materials and office supplies and orders supplies to ensure adequate inventory and adheres to budget.
• Performs other duties as assigned or requested.

Education/Formal Training Requirements

• Required - High School Diploma or Equivalent
• Preferred - Associates Degree

Work Experience Requirements

• Required - Billing, coding, or insurance verification 3-5 years

Knowledge, Skills and Abilities

• Knowledge of Radiology modalities, procedures and studies.
• Knowledge of medical terminology, CPT coding guidelines, DNV standards and CMS guidelines.
• Ability to foster and maintain good working relationships with internal and external customers including but not limited to supervisors, managers, physicians, and other departments/areas.
• Ability to work well in a multitasking environment paying close attention to details.
• Ability to work effectively and productively without close supervision and to exercise independent judgment in decision making.
• Excellent communication skills, written and oral, to all levels within the organization.
• Proficient in Windows-based applications, particularly Excel and Word.
• Ability to operate standard office equipment (i.e. fax machine, copy machine, etc.).
• Ability to analyze and interpret data to assist in decision making.

Supervision Provided by this Position

• There are no supervisory or lead responsibilities assigned to this job. May guide the work of others.

Physical Demands

• The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
• Must have good balance and coordination.
• The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
• The Associate is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
• The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.

Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.