Project Contractor

Job Description

The Technical Product Manager ensures technology investment achieves value by defining, aligning and communicating strategies, outcomes and priorities for a technical product or group of products.  The TPM works alongside a Delivery Manager and a Technical Lead to lead a product delivery team with responsibility for multiple technologies supporting the Vanguard UK Personal Investor business area. 

Responsibilities:

1. Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.

2. Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.

3. Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.

4. Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.

5. Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.

6. Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.

7. Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.

8. Participates in the team’s engineering practices in development, continuous integration, and automated deployment.

9. May manage the work of Associate Product Managers.

10. Participates in special projects and performs other duties as assigned.

Qualifications

Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Proven related work experience.

Two years of leading large cross-functional teams on major organizational projects preferred.

Special factors:

This position is hybrid and will require you to work in office Tuesday-Thursday.

Vanguard is not offering visa sponsorship for this position.

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It's what we stand for: value to investors.

Inclusion Statement 

Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” 

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. 

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.