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Job Summary

The Senior Analyst, Security Operations is responsible for ensuring Comcast Cable Security is compliant with all access control auditing requirements. The Senior Analyst will manage the access control auditing program and perform / complete all required audits by the required delivery dates. This role will also be responsible for ensuring Cable HQ Security is compliant with any other auditing deliverables required by Comcast or its business units.

The Senior Analyst will champion quality assurance efforts across the Cable HQ Security program to ensure compliance with Cable HQ physical security standards and procedures. This role is expected to work collaboratively and independently to conduct audits and quality assurance efforts across functional areas of the business to include working with key stake holders and physical security leads. This role will operate with moderate guidance in own area of knowledge.

This position will report directly to the Senior Director, Physical Security & Technology. This is a virtual based role.

Job Description

Core Responsibilities

Audit

• Responsible for ensuring Comcast Cable Security is compliant with all access control auditing requirements; performs and completes all required audits by the required delivery dates.
• Manages the access control auditing program in its entirety; develops and promotes standardization and program maturity.  
• Assists in remediating audit findings related to physical access controls. 
• Ensures Cable HQ Security is compliant with any other auditing deliverables required by Comcast or its business units.
• Other auditing duties as assigned.

Quality Assurance

• This role will champion quality assurance efforts across the Cable HQ Security program to ensure security teams compliance with Cable HQ physical security standards and procedures.
  • Completes virtual quality assurance reviews of security desk operations.
  • Tracks non-favorable responses from security operations managers completed site visitation guides.
  • Reviews security designs to ensure compliance with Physical Security Playbook.
  • Reviews vendor invoices to ensure proper invoicing.  
• Tracks the Physical Security Assessment (PSA) program and works with the Senior Director to ensure security operations managers are completing PSA’s in compliance with the Comcast Physical Security Policy.
• Tracks non-favorable PSA responses to promote remediation of any open action items.
• Reviews video and alarm responses by security personnel to influence compliance with response standards and guidelines.
• Other quality assurance duties as assigned.

Job Specification

• Must be fluent in English.
• Generally, requires two plus years of related experience. 
• Ability to multi-task and handle multiple duties with minimal supervision.

Special Requirements

• Strong attention to detail and ability to maintain accurate records.
• Ability to analyze and anticipate complex issues and provide recommendations. 
• Excellent organizational and time management skills.
• Must be able to work with others in a highly collaborative environment, where teamwork is essential to success.
• Ability to multi-task and work under pressure of deadlines.
• Ability to perform remotely with limited supervision.
• Must be able to work a variable schedule as necessary.
• Minimal to no travel required.

Desired Skills

• Demonstrated experience supporting a physical security program within a corporate (business) like environment.
• Tech savvy with a demonstrated record of quickly learning new security applications and technologies.
• Demonstrated analytical and critical thinking skills, active listening skills.
• Ability to assess and evaluate situations effectively and multi-task independently.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.