Head of Operations

Posted:
11/10/2024, 8:48:04 PM

Location(s):
District of Columbia, United States â‹… New York, New York, United States â‹… Washington, District of Columbia, United States â‹… Texas, United States â‹… Austin, Texas, United States â‹… New York, United States

Experience Level(s):
Expert or higher â‹… Senior

Field(s):
Operations & Logistics

Workplace Type:
On-site

Meet Method

🔮 We built Method to propel consumer finance into the next decade. Method’s APIs are redefining financial connectivity with real-time, read-write, and frictionless access to all consumer liability data with integrated payment rails. The composability of our APIs and robust integrations into 10,000+ financial institutions allows lenders, fintechs, and other financial institutions to build products that unlock a level of autonomy never before harnessed by consumers.

We have helped 2+ million users connect 30+ million liability accounts, save them millions in interest and fees, get them access to billions of dollars in personalized loans, and earn millions of points on their purchases. We have partnered with 60+ financial institutions - including Bilt Rewards, SoFi, PenFed, Figure, Happy Money and Aven - to deliver frictionless, personalized and engaging user experiences.

We are backed by investors and advisors from Andreessen Horowitz, Y Combinator, SV Angel, Ardent Ventures, Abstract Ventures, Truist Ventures, Truebill, Upstart, and more.

About our team

As a small but fast-growing team, we value teammates who are passionate about building, scaling, all while having fun together! While we have our own roles to fill, we often find ourselves wearing multiple hats. No day is the same when you’re building from scratch. Our founding team is based across Austin and Washington D.C., with an office in New York.

To learn more about us, check out our blog!


The impact

You will partner very closely with our CEO, COO, and Cross-Functional Leadership to dive deep into business performance, advise leadership with analytical business insights, and develop strategic plans. You will lead a cross-functional team of Accounting, FP&A, Compliance, Info Security and HR to scale Method’s strategic priorities and solve our most challenging business issues. This role is perfect for someone highly analytical, organized, and collaborative - all with a strong bias for action.

What You’ll Do 

  • Be a thought partner to oversee the growth of the company and develop systems to support our growth

  • Manage the accounting, finance, compliance, infosec, HR functions and collaborate closely with business to align and execute projects according to the company roadmap

  • Drive Product-Operations Alignment: Collaborate with Product, Engineering, and Finance teams to enhance and manage operations for Method’s product suite.

  • Jump into various cross-functional projects to keep things on track and fill in the gaps in skill and bandwidth. One day you may be reviewing financial forecasts, the next you might be driving infosec audit.

  • Implement metrics and KPIs to track and optimize operational efficiency, working closely with cross-functional teams to drive performance.

  • Establish and maintain internal controls, compliance, and risk management practices.

  • Manage vendor relationships and contract negotiations for strategic partnerships.


Who You Are 

  • 8+ years experience ideally with experience in business operations, finance, and/or management consulting 

  • 3+ years as a people manager at a venture backed company

  • Data-driven to support strategic planning

  • Exceptional ability to leadership and cross-functional teams from a position of influence/partnership

  • Exceptional project management and organizational skills, with a heightened focus on attention to detail; strong sense of urgency, proactivity, and independence.

  • Ability to structure work plans, navigate competing priorities, and manage complex projects end-to-end.

Extra awesome

  • Experience in B2B fintech or finance-related industries

  • Hands-on experience with HR operations and compliance management

  • Background in managing growth-stage startup operations


Compensation
The annual US base salary range for this role is $200,000 - $250,000, based on experience.


Benefits:

  • Medical, Dental, Vision; basic medical plans 100% covered

  • Unlimited PTO

  • Stipends for WFH setup, gym/wellness, cellphone, and continued learning

  • Student Loan repayment program

  • Commuter benefits 100% covered

  • Lunch allowance when working from the office

  • 12 weeks parental leave

  • Hybrid-office stocked with snacks

  • Quarterly team off-sites

Disclaimer to Staffing/Recruiting Agencies:
Method Financial does not accept unsolicited resumes from recruiters or employment agencies in response to our Career page or a Method Financial social media/job board post. Method Financial will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited resumes. Method Financial explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Method Financial.