Career Category

Information Systems

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Sr. Manager - Information Governance and Regulatory Compliance

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will lead a globally distributed team responsible for cultivating a culture of compliance across the Amgen workforce that allow the business to operate in a risk informed and compliant environment. In this position, you will orchestrate the day-to-day operations of a compliance process and service and drive its strategic evolution to safeguard the company’s assets and reputation. In alignment with the organization’s values and strategic efforts, your work will significantly impact the resilience and security posture of the company.

The Manager of Information Governance and Regulatory Compliance is expected to lead and support Compliance activities that support the mission, priorities, and objectives of Amgen’s Cybersecurity & Digital Trust (CDT) team. This role is a part of the Compliance function of the GRC organization.

You will be responsible for:

• Develop, manage, and monitor a global strategic roadmap for information governance and regulatory compliance functions, enabling growth and updates to the model across build and run activities.
• Function as a key partner and contributor to further mature and assist in building the global asset inventory for Amgen, leading the organization to a continued mature state as a source of truth.
• Management and maintenance of all M&A obligations under the information governance and regulatory umbrella of responsibilities.
• Build, maintenance and monitoring of metrics across the GRC global organization.
• Partner and peer between the policy, audit, and risk organizations within GRC. Essential to build and grow the GRC function holistically for the Amgen organization in parallel of rebuilding the Information Governance and Regulatory Compliance functions.
• Serve as a liaison with organizational partners for information protection requirements, standards, and practices related to the identification, classification, and retention/destruction of data and records, including related control structures.
• Collaborate with IT, legal, HR, and finance departments to support litigation holds and e-discovery processes.
• Work in conjunction with internal partners such as IT, Legal, Compliance, Quality, Privacy, and Audit to ensure a unified approach to compliance across the company.
• Lead teams by coaching, mentoring, and resolving issues to support the successful operations of the records and information governance program. Indirectly manage a network of departmental records representatives and function as their domain expert.
• Evaluate and recommend records management policies and the resources necessary to operate the Records Management Program effectively.
• Monitor compliance with policies and procedures, guiding division and department records representatives on control opportunities and concerns.
• Enhance Amgen's maturity posture related to Compliance, supporting ongoing assessment activities in partnership with other global GRC areas.
• Ensure operational excellence of the service, platforms, and supporting technology, maintaining compliance and process consistency to achieve operational objectives.
• Maintain, socialize, and improve guidance and training across the enterprise.
• Ensure information-related policies comply with HIPAA, PCI, GxP, SOX, IP, and other applicable global regulations.
• Consult with business units to ensure effective and compliant information practices and controls.
• Provide counsel on global information management policies, controls, and services.
• Address records and information management capabilities and practices in support of existing and evolving information and compliance risks.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Cybersecurity professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Information Governance and Regulatory Compliance experience

Or

Master’s degree and 6 years of Information Governance and Regulatory Compliance experience

Or

Bachelor’s degree and 8 years of Information Governance and Regulatory Compliance experience

Or

Associate’s degree and 10 years of Information Governance and Regulatory Compliance experience

Or

High school diploma / GED and 12 years of Information Governance and Regulatory Compliance experience

In addition to meeting at least one of the above requirements, you must have a minimum of 2 years experience directly managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources. Your managerial experience may run concurrently with the required technical experience referenced above

Preferred Qualifications:

• Experience with communication and leadership across all levels of an organization is necessary.
• Ability to identify and inform management of issues that impact compliance
• Experience writing new and evolving existing compliance policies, and interpret relevant legislation and regulations that drive policy
• Customer service experience and management of global information management and regulatory compliance services
• Exhibits effective communication and consulting skills relevant to information management and the management of global information management services
• Technology savvy, highly collaborative partner, and strategic problem solver
• Possesses solid project management, process improvement, analytical, and presentation skills
• Experience supporting effective compliance policies enterprise-wide
• Guide and educate staff in good information management practices and how to effectively manage their physical and electronic information
• Prior personnel and service delivery management experience
• Ability to independently manage priorities and meet deadlines in a fast-paced, virtual team environment
• Working experience in Agile / DevOps environment
• Demonstrated formal technical support and customer success management experience with a technology company while exhibiting effective communication, advisory skills, attention to detail, critical thinking, and analytical expertise relevant to information management
• Demonstrated ability to develop, document, lead, and communicate processes then, follow accepted IS policies and standards while working independently and providing recommendations on strategies
• Ability to demonstrate good interpersonal skills, facilitation, work planning, a problem solving proficiency, and multitasking using intellectual curiosity to collaborate actively with thought partners across functional areas
• Practical Knowledge of Information Security standards and policies like ISO 27001/27002, NIST, and others
• Preferred certifications:
• Certified Information Professional (CIP)
• Certified Information Governance Officer (CIGO)
• Information Governance Professional Certification (IGP)
• Certified Information Security Manager (CISM)
• Certified Information Systems Security Professional (CISSP)
• SANS Global Information Assurance Certifications (GIAC)

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans and bi-annual company-wide shutdowns
• Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

160,886.00 USD - 186,727.00 USD