We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Project Management Associate supports the Office of Risk Management (ORM) by providing day-to-day operational and project coordination across multiple risk-related workstreams. This role delivers administrative and reporting support to ensure efficient intake, prioritization, and execution of ORM activities.

Key responsibilities include daily triage and routing of SNAP support tickets and maintaining workload tracking and standard reports. The Associate also supports calendar management and meeting coordination, including scheduling meetings, preparing materials, tracking action items, and following up on deliverables.

• Triage, monitor, and route requests received through the SNAP Service Request form, applying established ORM systems and processes to assess completeness, urgency, and appropriate assignment.

• Coordinate multiple projects and stakeholder relationships to support ORM operations, ensuring business needs are met through effective intake management, prioritization, and follow‑through.

• Support internal stakeholders by ensuring requests are addressed timely and accurately, providing status updates, tracking progress, and escalating issues as needed.

• Other duties as assigned related to risk management initiatives and team reporting.

Education/Certification:

• Bachelor’s Degree

Experience:

• 1-3 years of experience (required)

• Professional Services Firm experience

Technical/Soft Skills:

• Strong attention to detail

• Strong written and verbal skills with ability to communicate

• with diverse audiences

• Apply technical/procedural requirements of the position based on knowledge and experience within specialization

• Ability to make sound judgements on assignments and

• team workload

• Ability to function independently

• Demonstrates a working knowledge of the technology tools required within assigned responsibilities

• Effective organization and time management skills

• Ability to manage multiple tasks

Preferred Requirements:

• Knowledge of SharePoint and ServiceNow

• Microsoft Office Skills

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits   https://rsmus.com/careers/el-salvador.html. 

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].