PC Network Support Technician 3

Posted:
7/26/2024, 5:00:00 PM

Location(s):
Elkton, Maryland, United States ⋅ Maryland, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Hybrid

US CITIZENSHIP REQUIRED FOR THIS POSITION: Yes

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: Secret

TRAVEL: No

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman is currently seeking a PC Network Support Technician level 3 for our Elkton, Maryland location.

The Northrop Grumman Propulsion Systems and Controls (PS&C) facility in Elkton, Maryland began solid-propellant rocket operations in 1948. Today, the Elkton PS&C facility designs, develops, and produces solid-propellant propulsion and ordnance systems in programs professionally managed for a wide variety of Government and commercial customers.  The facility also serves as the hub for offsite engineering and test facilities in Ronkonkoma, NY and Palm Beach Gardens, FL

Elkton, Maryland is located on the Upper Chesapeake Bay, midway between Philadelphia and Baltimore. Discover charming small towns, parks with miles of trails, specialty and antique shops, award winning restaurants, and inns.  You can hike, bike, camp, bird watch, ride horseback, or drop a fishing line.  Five rivers, Chesapeake Bay and the C&D Canal can be explored by boat or by land. Experience panoramic views from Turkey Point Lighthouse on a bluff overlooking the Bay, or from the banks of the C&D Canal where ships from around the globe cruise. https://www.ccgov.org/government/tourism

Job Summary:

Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. Provides personal computer, hardware, and software support. Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks. Maintains network diagrams and circuit records. Maintains trouble logs. Instructs users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Performs basic PC and network software programming.

Tasks include:

  • Provide hardware, software, and infrastructure support for facility systems such as access security, HVAC (heating, ventilation and air conditioning) and fire alarm;
  • Perform IT equipment installs; troubleshoot and maintain computers and network equipment.
  • Provide AV (audiovisual) and other conference room support
  • Provide hardware, software, infrastructure support for off-network/enclave unclassified computers and systems;
  • Provide limited managed and non-managed printer support;
  • Coordinate with third-party vendors providing specialized support both onsite and remote;
  • Document procedures and instructions as required;
  • Notates work completed in various ticketing systems

Basic Qualifications:

  • High school diploma or equivalent
  • 4 years overall work experience within a manufacturing environment.
  • Must be able to work modified shifts, overtime and weekends, if needed, and have some flexible working hours to staff production needs.
  • Ability to acquire a Security Clearance which requires US Citizenship as a pre-requisite

Preferred Qualifications:

  • Experience in a manufacturing, assembly or mechanics position
  • Defense Industry experience
  • Computer knowledge in Microsoft Office applications such as Excel and Word
  • Familiar with Continuous Improvement, Lean Manufacturing and 5S principles

This position falls under a Federal Explosives License issued by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) for this location.  Candidates hired into this role will be required to complete and submit an Employee Possessor Questionnaire to ATF for approval to be a possessor.

Salary Range: $55,100.00 - $91,900.00

The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.

Employees may be eligible for a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.

The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.

Northrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

Northrop Grumman

Website: https://northropgrumman.com/

Headquarter Location: Falls Church, Virginia, United States

Employee Count: 10001+

Year Founded: 1994

IPO Status: Public

Last Funding Type: Grant

Industries: Data Integration ⋅ Manufacturing ⋅ Remote Sensing ⋅ Security ⋅ Software