Company:

Marsh

Description:

What can you expect:

Join the Marsh Innovation Centre as an Operations Manager and become a key driver of operational excellence within a dynamic and forward-thinking environment. This newly created role offers the opportunity to influence the Centre’s growth and success by optimising processes, managing cross-functional initiatives, and supporting strategic expansion efforts. Reporting directly to the Senior Director and working closely with Innovation Engineering Leadership, you will ensure seamless operations across multiple hubs and innovation squads.

Marsh (MRSH) is the world’s leading professional services firm specializing in Risk, Strategy, and People. We are embarking on a major transformation that will redefine how essential financial services are delivered to consumers globally.

We will rely on you to: 

Financial Management & Reporting

• Assist with the expansion and integration of innovation hubs by ensuring the appropriate financial controls are in place such as forecasting, budgeting, tracking of hiring and reporting.
• Conduct benefits analysis of Innovation initiatives and provide insightful reports to senior management.
• Maximise Research & Development (R&D) tax credits and available grants.
• Deliver comprehensive Management Information (MI) reports for the Innovation Centre Leader & support the preparation and compilation of quarterly board packs.
• Propose and implement operational improvements to enhance efficiency and effectiveness of the Innovation Centre.

Communication & Stakeholder Engagement

• Act as the primary liaison with FP&A, Controllership, and Tax teams to ensure financial alignment and compliance of the Innovation Centre.
• Manage internal communications to Innovation Centre staff, ensuring timely and effective information flow.
• Maintain and update the Innovation Centre SharePoint site to support knowledge sharing and driving awareness.
• Hold regular induction presentations on the Innovation Centre & create an Innovation Centre directory.
• Serve as a point of contact for recruitment-related matters, assisting Talent Acquisition and managers, including those overseas, to facilitate hiring processes.

What you need to have:  

• Proven experience in operations management, preferably within innovation, technology, or engineering environments.
• Capable of liaising across multiple teams and stakeholders.
• Ability to analyse complex data and present actionable insights to senior leadership.
• Demonstrated ability to manage multiple priorities in a fast-paced, evolving environment.

What makes you stand out: 

• Strong strategic planning and forecasting skills with a track record of managing multi-location operations.
• Experience working with financial models, chargeback systems, and budget management.
• Familiarity with R&D tax credit processes.
• Proficient in project management tools.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities.

#MMCIC

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.