At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. 

About you and this role:

Dow has an exciting opportunity for an Operations IT Implementation Technologist Lead located in Fort Saskatchewan (AB, CAN).

This role is part of the Continuous Improvement (CI) organization helping to implement Digital Manufacturing Acceleration (DMA) as well as being a site expert of M&E and IT/OT digital applications. Collaboration between functions /disciplines and experts in the application of information technology (IT) within an Operations context. The basis of this collaboration is the shared objective of defining, delivering and supporting IT solutions providing optimal capability at minimal lifecycle cost. Requires advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. May act as a working team lead, providing subject matter guidance and coordinating work of others.

Responsibilities:

• Champion of the Application across the site

• Ensure site/plant personnel understand how and when to use the application and support them in smooth execution using the tools

• Develop local knowledge of Application & Capability

• Build a community of practices to leverage best practices

• Drive sustainability integrating applications in the Management of Change process, Training and Management System Review

• Ensure Site/Plant level engagement and adoption of the application using influential leadership skills

• Communicate status around the implementation to all key stakeholders.

• Support learning and issue resolution

• Provide ad-hoc “How-To” and process training to users as necessary

• May be responsible for onboarding new users in partnership with Application Super User

• Owns adoption metrics (critical in early adoption) and monitors usage and adoption of the application

• Can articulate value the application enables

• Understand how to initiate an incident (P1)

• Understand the roles of Application Super User, Site Digital Specialist and OSS roles.

Qualifications:

• Short-Cycle Tertiary Degree (i.e. Associate's Degree/Technical Diploma) OR 3 years of relevant military training/experience OR in lieu of a degree, 10 years of relevant experience.

• A minimum of 5 years of manufacturing or other related experience.

• A minimum requirement for this Canada based position is the ability to work legally in Canada. No visa sponsorship/support is available for this position.

Additional Notes:

• This position does not offer relocation assistance.

Benefits – What Dow offers you 

We invest in you. 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals. 
• Become a Dow shareholder through various employee stock programs.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Global Paid Time Off (PTO) policies:
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
  • ​Paid time off to care for family members who are sick or injured.  
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 

Join our team, we can make a difference together. 

About Dow

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment.  We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base – and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.