Are you a detail-oriented professional with a passion for optimizing sales processes and driving operational efficiency?

About the Role

Provide exceptional customer service by responding to inquiries, sharing product information, and resolving issues for LNRS Hong Kong Team.

Responsibilities

• Coordinate with other departments to ensure timely delivery of products and services.
• Assist the sales team in improving customer satisfaction through issue resolution, billing, invoicing, order processing, legal coordination, and contract implementation.
• Onboard and support sales closures, navigating any obstacles.
• Develop and maintain relationships with the sales team, key customers, and stakeholders.
• Identify opportunities for process improvements within the sales team and implement best practices.
• Provide support for onboarding and all steps of the sales process.

Requirements

• Comprehensive understanding of sales processes and procedures.
• Experience working with CRM systems and other sales tools.
• Ability to work independently and prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Ability to analyze data and generate reports using Microsoft Excel or similar software.
• Detail-oriented with the ability to manage multiple projects simultaneously.
• Strong customer service focus and determination to achieve outstanding outcomes.

RELX is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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