Location(s)

McAllen, Texas, P&C-Butterfield Road-Downers Grove-IL-AAC

Details

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. 

Join Kemper’s Direct-to-Consumer sales team as a dynamic, customer-focused closer! We are seeking a bilingual (English/Spanish) sales professional who thrives in a team environment and is passionate about customer-centric selling. If you have a Texas Producer Property and Casualty Insurance license, that’s a plus—but if not, we’ll provide the training you need.

Our sales center operates Monday to Friday, 8:00 am to 10:00 pm CST, and Saturday, 8:00 am to 5:00pm CST. If you are ready to make an impact and grow with us, we want to meet you!

Position Responsibilities:

• Prospects insurance leads from internal and external sources.
• Engages customer via inbound and outbound telephone calls to assess insurance needs and rating variables.
• Completes sale of policy by collecting down payment and uploading policy.
• Performs cross selling on other services offered by the company and/or strategic partners (property insurance, commercial insurance, financial products, etc.)
• Maintains records on customers including information about the consumer, source of lead, response to quote/offer application and policy according to procedures established by management.
• Forwards calls from customers that are not related to new quotes to appropriate personnel (questions about policy, changes, cancellations, etc.).
• Completes all required training in a timely manner including detailed knowledge of Infinity products, coverages and rating factors for all assigned states.
• Must obtain and/or maintain Property and Casualty license to sell and service insurance, including non-resident license within 90 days of employment as needed based on position.
• Must pass licensing exam within two attempts.
• Interacts with prospective customers in a professional manner to provide them with an insurance quote and if purchased, converts the lead to an actual policy.
• Assists customer with other services as appropriate.

Position Qualifications:

• 6 months of prior experience in sales required.
• Insurance sales experience preferred.
• A valid insurance license for assigned State(s) is preferred. If not already licensed, must obtain license within specified period of time in order to remain employed.
• Must be proficient in Spanish and English.
• Above average communication skills in order to represent the company in a professional manner and communicate effectively with potential customers.
• Previous experience with Excel, Word and web-based systems preferred.
• Experience with and the ability to use a PC to perform daily duties required.
• Must be detail oriented and accurate and have the ability to work independently following strict procedural guidelines.
• Work schedule may fluctuate based on business need and will include evening and weekend hours.
• The selected candidate will be required to work in office throughout training, the employee will transfer to a hybrid schedule with reporting to the office .

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. 

Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.