Job Title: Returns Operative

Reports To: Returns Supervisors

Direct Reports: None

Job Purpose:

Responsible for the checking of stock returned from our customer base against the returns/uplift paperwork for quality and accuracy and the subsequent movement of the processed stock to its desired location in the warehouse. 

Key Tasks

 

·         To ensure that all work activities are in line with the Company Health & Safety policies/standards at all times

·         To ensure that all accidents and near misses are reported immediately to the Returns Supervisor

·         To ensure that only equipment for which full training has been received is operated

·         Under no circumstances and equipment shall be used without prior, documented training provided

·         To report any damage or defect whether it be to equipment, property or products to the Supervisor

·         To ensure that personal appearance is in keeping with the company guidelines ensuring that the company uniform is worn and is clean and in presentable condition together with the wearing and displaying of a valid identity pass

·         To ensure that all operations are in line with MHRA and GDP / GMP standards including maintaining excellent standards of housekeeping

·         To ensure that all department activity is performed in accordance with company procedures and client instructions

·         To encourage continuous improvement in all areas of contract operations

·         To complete all paperwork/UPI when receiving stock

·         To complete all returns in line with processes.

·         To undertake general Returns activities – Tagging stock/transferring/loading transfer trailers.

·         To perform any returns FMD activity

·         Reporting any abnormalities that arise on a daily basis to the Returns Supervisors

·         To complete full weekly validations

·         Ensure housekeeping standards are maintained.

·         To carry out any reasonable requests as determined by Management.

·         Comply with all applicable Standard Operating Procedures and Training Manuals in order to ensure activities are performed in compliance with relevant requirements of GDP, GMP (as applicable) and any ISO certifications held by the company.

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Competencies

·         Communication both verbal and written

·         Working Accurately

·         Basic Numeracy

·         Warehouse Affinity

·         PC Literate

Personal Attributes

·         Flexible approach to work, prepared to work shifts

·         Physically fit with a good attendance record

·         Team Player

·         Uses initiative and judgement effectively to make correct decisions

·         Confident, enthusiastic with good interpersonal skills

·         Attention to detail

·         Ability to work to high standards

Education, Knowledge and Experience Required

 

·         Previous experience of a warehouse environment

·         A Sound Knowledge of GDP

·         PC literate

·         Trained in all relevant SOP’s within 3 months

 

Key Working Relationships

·         All Members of the Returns Department

·         Contract Supervisors

·         Transport

·         Customers

·         Credits Department

Limits of Authority

·         None

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Alliance Healthcare Management Services Limited

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned